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Administrative Assistant

AT TD Bank
TD Bank

Administrative Assistant

Toronto, Canada

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Administration

Pay Details:
$55,000 - $75,000 CAD

The pay details posted reflect a temporary market premium specific to this role that is reassessed annually.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

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As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview :

The legendary customer experience is paramount to everything we do at TD and to achieve the same, our executives seek out and rely on exceptional administrative and executive assistance support. Our administrative and executive assistants provide a broad range of administrative and general office support to executives at senior levels in the organization. Join our team if you can contribute to maintaining the smooth operations of the business through your strong administration skills.

Job Details:

As Administrative Assistant, you will provide dedicated administrative support to multiple executives at the TD Bank Group. You'll also provide a broad range of administrative or general office support for the broader team as assigned. In addition, your work will involve a range of complexity and may include but is not limited to the following accountabilities:

  • Provide a high level of accurate, organized and efficient administrative support ensuring quality service and professionalism at every interaction
  • Own and maintain calendar management for multiple leaders and troubleshoot conflicts with creative solutions
  • Maintain confidentiality and consistently exercise discretion in handling correspondence, information and all matters of confidentiality; raise issues where appropriate
  • Assist with onboarding/offboarding activities for team members within your greater group (e.g., asset management, access management, supply orders)
  • Process and balance expenses and reports, schedule and organize meetings, collect and track data, research information, sort and distribute mail, and perform other administrative assignments as required
  • Assist in coordinating in-office or virtual meetings, townhalls or offsite events; may include booking meeting spaces, agenda development, technology setup, amalgamating/proofreading PowerPoint decks, event day troubleshooting and ordering catering with dietary restrictions
  • Apply appropriate due diligence ensuring accuracy in completing ad-hoc administrative tasks (e.g., reports, invoices, communications, tables, charts, files)
  • Inform immediate team regularly on project status, as well as relevant information related to day-to-day activities
  • Manage efficiently in a multi-tasked environment and ensure deadlines are met
  • Coordinate travel for leaders, including supporting travel delay re-scheduling travel arrangements in addition to rescheduling meetings with internal/external parties
  • Participate fully as an effective member of the team and contribute to a positive work environment; be flexible in adjusting to changing work priorities
  • Provide vacation/temporary coverage for colleagues, supporting additional leaders

Job Requirements :

  • 2+ years of relevant experience
  • Highly professional and service oriented individual with strong calendaring and/or coordination skills
  • Has a growth mindset / positive attitude, takes initiative and is proactive
  • Proven track record in supporting/performing Admin Assistant tasks for multiple leaders
  • Highly organized with strong skillset to manage accountabilities while simultaneously managing leaders' administrative requirements
  • Ability to collaborate with other Executive Assistants/Administrative Assistants, in addition to internal and external partners
  • Strong judgment skills to support initiatives and apply discretion when working with confidential information
  • Extensive knowledge of Microsoft Office Suite and internet applications (Outlook, PowerPoint, Word, Excel etc.)
  • Ability to work independently as well as part of a team with flexibility to coordinate processes and information across related teams
  • Can perform efficiently in a multi-task environment and ensure deadlines are met
  • Excellent communication skills with the ability to listen actively, ask questions and communicate effectively
  • Ability to interpret policies and apply standards to complete assignments in a fast-changing environment
  • Experience coordinating travel arrangements and comfortable managing frequent changes

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet

Client-provided location(s): Toronto, ON, Canada
Job ID: TD_bank-R_1383522
Employment Type: Full Time