Job Description:

Department Overview

At TD Bank Group (TD), everything we do is driven by our passion to provide legendary customer experiences. In order to reach and exceed the commitments we make to our customers and greater communities, our executive team seeks out and relies on exceptional people for support. Alongside caring colleagues and supportive leaders, our administrative and executive assistants provide a broad range of organizational and general workplace support to executives within TD.

Job Details

If you're a highly organized individual who can help maintain smooth business operations through strong administration skills, we want you to join our team.

As an Administrative Assistant, you'll provide dedicated support for several executives at TD. You'll also provide a wide range of administrative or general workplace support for the broader team as assigned.

What You'll Do

No matter where you work at TD you'll make a meaningful impact, grow your skills and thrive in our culture of care. As a valued member of our executive team your work will involve a range of complexity and may include the following accountabilities:

Make an Impact:

• Own and maintain calendar management for multiple leaders (Vice Presidents, Senior Vice Presidents and Assistant Vice Presidents; may include their respective teams) and troubleshoot conflicts with creative solutions
• Coordinate travel for leaders, including supporting travel delay re-scheduling for national and international travel arrangements in addition to rescheduling meetings with internal/external parties
• Process expenses for teams ensuring timely completion
• Assist with onboarding/offboarding activities for team members within your greater group (e.g., asset management, access management, supply orders)
• Assist in coordinating in-office or virtual meetings, townhalls or offsite events; may include booking meeting spaces, agenda development, technology setup, amalgamating/proofreading PowerPoint decks, event day troubleshooting and ordering catering with dietary restrictions
• Maintain confidentiality: Possible access to leaders' emails to assist in prioritizing or performing important administrative tasks on their behalf
• Apply appropriate due diligence ensuring accuracy in completing ad-hoc administrative tasks (e.g., reports, invoices, communications, tables, charts, files)
• Inform immediate team regularly on project status, as well as relevant information related to day-to-day activities
• Provide vacation/temporary coverage for colleagues, supporting additional leaders

Experience Growth:

• Provide training to new Administrative Assistants and be a Subject Matter Expert for common tasks performed
• Work with complete autonomy alongside leader; may partner with Special Assistant or other leaders to finish unique tasks

Cultivate our Culture of Care:

• Provide support while ensuring quality service and professionalism at every interaction
• Participate fully as a member of the team and contribute to a positive work environment

Job Requirements

What You Need to Succeed

We're proud to work with a group of diverse colleagues. If you have relevant experience that isn't mentioned below, tell us about it in your resume or cover letter.

• High school diploma with 3 to 5 years of relevant experience
• Extensive knowledge of Microsoft Office Suite and internet applications (Outlook, PowerPoint, Word, etc.)
• Ability to work independently as well as part of a team with flexibility to coordinate processes and information across related teams
• Proven track record in supporting/performing Executive Assistant tasks for 2-3+ leaders at one time
• Ability to collaborate with other Executive Assistants/Administrative Assistants, in addition to internal and external partners
• Can perform efficiently in a multi-task environment and ensure deadlines are met
• Can efficiently interpret TD policies and help executives apply these standards in a fast-changing environment
• Experience coordinating travel arrangements and comfortable managing frequent changes
• Strong organizational skillset to manage accountabilities while simultaneously managing leaders' administrative requirements
• Excellent communication skills with the ability to listen actively, ask questions and communicate effectively
• Strong judgment skills to support initiatives and apply discretion when working with confidential information

Colleague Development

Through regular development conversations and training programs, we're committed to providing our colleagues with the support they need to thrive both at work and at home.

Applications must include:

• Cover letter (one letter-sized page only)
• Resume (two letter-sized pages only)

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet