As a Jr. Mortgage Trainer, you will assist to onboard new team members. Providing support for training and facilitating learning via classroom instruction or virtually; incorporating a variety of methods to accommodate adult learning styles. The Mortgage Trainer will support mortgage departments in establishing, coordinating and organizing training. In addition, collaborating to provide one-on-one mentorship and on-going training. Will keep abreast of all processes and changes effecting Financial Services. Mortgage Trainer should be highly skilled in the department functions in order to assist as needed. Also ensuring the team is working efficiently and accurately.
FLWe trust that as a Jr. Mortgage Trainer you will: (responsibilities)
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- Conducts training based on training needs assessments
- Delivers on-boarding training to new team members in a specific area
- Partners with SMEs in a specified area to obtain training content
- Assists in developing participation guides, job aids, and presentations
- Facilitates learning via classroom instruction, virtually or through webinars; incorporating a variety of presentation methods and applications to accommodate adult learning styles
- Maintains a regular effective training schedule
- Partners with instructional designers to develop training material
- Stay abreast of product, law and policy changes within the company
- Participating in working groups, as directed and additional duties as assigned
What you will need: (competencies, behaviors & attributes)
- Communication skills
- Customer Service oriented
- Integrity/Trust
- Organization/Time Management skills
- Patience
- Priority Setting
- Team Player
About you:
- Detail-oriented and be able to multi-task
- Be able to prioritize tasks in order to meet deadlines
- Conduct business in a professional manner
- Possess a positive attitude, be flexible in fast-paced environment, be a team player and be willing to constructively contribute to the department
- Ability to maintain confidentiality
Preferred Qualifications:
- 1 - 2 years' experience in the mortgage business a plus
- Ellie Mae Encompass LOS knowledge a plus but not required
- Knowledge of Microsoft Office Suite - Word, Excel, PowerPoint, Publisher, Outlook preferred
FLSA Status: Non-Exempt
- This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.
Essential Functions:
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Report to Division/Corporate Office/Community daily and adhere to schedule
- Ability to access, input, and retrieve information from a computer and/or electronic device
- Ability to have face to face conversations with customers, co-workers and higher level manager
- Ability to sit or stand for long periods of time and move around work environment as needed
- Ability to operate a motor vehicle if applicable
- Comply with company policies and procedure
Physical Demands:
- Must be able to able to remain in a stationary position up to 50% of the time
- The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.
Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.
Candidate must be located on one of the following states: AZ, CO, FL, GA, TX, UT