Technical Trainer

Job Description

Technical Trainer

Department: Global Services
Location: Europe: UK, Germany, Spain, ...
Coverage: Mainly EMEA
Reports to: Head of Global Training Services

Role Objectives

We are seeking a Technical Trainer to power customer knowledge of SUSE's open source software, advise on SUSE training services portfolio, carry out IT
skills gap analysis, and deliver technical private training while leveraging authorized SUSE Training Partners. Your in-depth knowledge of SUSE
technologies and services offer the highest level of service for customer training needs.

You will gain in-depth knowledge of SUSE products and solutions and demonstrate experience working with products such as SUSE Linux Enterprise
Server, SUSE Linux Enterprise Server for SAP Applications, SUSE Manager, Kubernetes, Rancher Prime, and NeuVector Prime open source technologies.

This is a senior technical role, reporting to the Head of Global Training Services.

Focus Areas
 Support customer needs for SUSE training and certification by acting as the subject matter expert
 Power customer knowledge of SUSE's open source software through state of art delivery of technical training
 Help customer understand their IT skills gap through effective analysis; design and maintain the process
 Collaborate with SUSE global services, training and product teams to achieve SUSE business and customer satisfaction goals

Ideal Candidate

o At least five years of experience delivering IT training in-person and remotely

o Advanced technical knowledge of Linux and Kubernetes technologies

o Experience in high-tech or software company

o Proven ability to work independently and take initiative

o Fluency in English (written and verbal) is mandatory

o Second European language is an advantage

o Experience in working in International, multi-cultural environment o Positive attitude, proactive problem solver, adaptable

o Detail oriented, organized, and efficient in their ability to multi-task

o Strong understanding of IT software services business

o Exceptional written and verbal communication skills

o Relationship builder and ability to maintain a calm and professional approach when working in high pressure environments

o Some international travel will be required for business meetings o May at times be required to work outside of standard business hours

The role is subject to successful background checks, including criminal, credit, employment references. This will be conducted by SUSE's background check provider, where legally permitted. The candidate is required to complete the background checks once an offer has been accepted.

This position is subject to a background check(s), including criminal, credit, and/or employment references. The candidate is required to complete the background check(s) once an offer has been accepted. This will be conducted by SUSE's external provider, where legally permitted.

Job
Services

What We Offer

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.

If you're a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!

We give you the freedom to be yourself. You will work in a global community of unique individuals - like you - with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.

Sounds like the right fit for you? Click A pply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community .

SUSE Values

• We are passionate about customers
• We are respectful and inclusive
• We are empowered and accountable
• We are trustworthy and act with integrity
• We are collaborative
• We are SUSE!