• Develop, document, and implement best practices for the Corporate Applications group
• Support and maintain a wide variety of on-prem and cloud solutions
• Develop and maintain documentation related to supported systems and services
• Administer tools that manage end user devices, including patching and application deployment
• Administer Office365 and related Azure technologies - Exchange, SharePoint, Teams, Conditional Access, AAD, etc.
• Support on-prem Active Directory environment - users, groups, GPOs, file shares
• Support Horizon virtual desktop environment - deployment and configuration
• Provide escalation and advisory support to service desk team
• Scripting common tasks using PowerShell
• Participate in on-call rotation for supported systems

Qualifications

Basic Requirements:

• Bachelor's degree in IT, computer science, information sciences or related field or equivalent experience
• 2+ years of experience with Azure/O365 administration
• 2+ years of experience with Desktop/Endpoint management software (Sccm, Jamf, BigFix, Intune, etc)
• Support Office 365 solutions such as AzureAD, Exchange Online, Teams, Conditional Access, and Intune
• PowerShell scripting against Microsoft systems such as AD, Azure, Office365, Exchange, Windows 10
• Editing of Group Policy settings
• Troubleshooting experience of workstation, server, and mobile operating systems, including Windows 10, Server 2016/2019, iOS, Android
• Experience and knowledge of LAN/WAN Concepts: Routers, Switches, VPN, Multifactor authentication, DNS, DHCP, Firewalls
• Experience with ServiceNow or other Helpdesk ticketing solutions

Preferred Qualifications:

• Knowledge of applicable data privacy practices and laws
• Knowledge of Mac OS X
• Familiar with client management tools such as Jamf, SCCM, Endpoint Manager/Intune
• Familiar with Service Desk support practices
• Experience in HTML, Web authoring, and related technology
• ITIL methodologies

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed.

What You're Like

You're relentless in getting stuff done. You apply your expertise in an Agile/DevOps world with other talented people. You're curious about new technology and use your curiosity as fuel to deliver meaningful solutions. And you're into incremental efforts that ultimately reap huge results.

What We're Like

We're a smart team that loves to work toward a common goal: delivering innovative, industry-leading solutions that improve patient care. We pride ourselves on quality work grounded in transparency and accountability. Our goal is to make a positive impact on healthcare, be it on quality, cost, or patient safety.

What the Work is Like

Is your thinking cap on? (Do they still make those?) Here, our challenge is to connect disparate, cross-functional skills to create the desired result. We focus on important milestones, work to understand diverse technologies and develop relationships with various groups of people with varied perspectives.

Why Wait? Apply Now

We're a midsize company. This means you're not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.

At Surescripts, base pay is one part of our Total Rewards Package (which may also include bonus, benefits etc.) and is determined within a range. The base pay range for this position is $93,198 - $113,909 per year. Your base pay may vary within or outside of this range depending on a number of factors, including (but not limited to) your qualifications, skills, experience, and location.

Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the Keep You and Yours Healthy, Balancing Work and Life, and Where Talent Takes Shape links under the Better Benefits. Better Work. Better Life section of our careers site.

Physical and Mental Requirements

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.

Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.