Cruzan Rum - St. Croix Part-Time Tour Guide

The following position is open in Virgin Islands, Virgin Islands, U.S..
What makes this a great opportunity?

Provide a world-class experience for visitors to the Cruzan Rum Distillery through engagement, brand knowledge, sales, and visibility.

Role Responsibilities

General
o Act as an ambassador for Cruzan Rum and St. Croix while at the distillery
o Maintain high standards of good housekeeping and visual appeal at the Visitor Center
o Offer friendly and polite conversation to guests regarding the distillery, our products and St. Croix
o Perform light janitorial work to maintain sanitary and visually appealing environment

Standard Tour Program
o Perform a daily review of the tour route prior to opening for business each day
o Conduct walking tours of the distillery in a manner that engages visitors while supplying accurate information about the distillery

Tasting Bar
o Serve drinks to guests while adhering to drink program limitations and policies
o Assist with replenishing inventory and housekeeping duties as needed
o Accurately receive rum from Gift Store ensuring proper entry into POS system

Gift Store/Tour Sales
o Sell merchandise and product from gift store in a friendly efficient manner; upsell where possible
o Restock and replenish inventory to ensure gift store is fully stocked at all times
o Ensure that all products are properly tagged and organized to abide with 6s standards
o Count and receive new inventory to maintain POS accuracy
o Participate in monthly inventory process

VIP and Legacy Tour Programs
o Assist with set-up and disassembly of VIP and Legacy Tours
o Serve specialty cocktails to VIP and Legacy personnel

Internal Hospitality
o Provide hospitality-based assistance with interdepartmental events
o Serve drinks during functions at the facility

Warehouse Management
o Maintain organizational structure of warehouse items when relaying products to and from the Gift Store
o Report low inventory levels to management

Environmental Health and Safety
o Report unsafe conditions at Visitor Center and along tour route immediately
o Ensure safety of visitors and immediately respond to any visitor health or safety concerns

Off-Site Tastings
o Travel with and assist management during off-site events
• Other duties as assigned
• Adheres to and promotes quality, environmental, health and safety as one of the organization's business priorities

Qualifications

At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant's skills and experience.

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