Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.
Overview
The Homebuilder Elite Agent supports the Homebuilder Concierge team to develop and manage relationships with homebuilders.
Responsibilities
- Educates home builder sales agents and their respective homebuyers regarding the features and benefits of different solar products
- Develops and progresses homebuilder accounts from installations to permission to operate
- Works closely with internal partners (Design, Interconnection, Processing) to ensure a smooth path for customers and homebuilders alike
- Provides regular updates on each lot/tract
- Coordinates calls with home builder sales teams
- Collects signatures for all appropriate documents; processes transactions
- Audits accounts to ensure customers are receiving exceptional experience
- Attends team meetings concerning sales targets, forecasts, and goals
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Qualifications
- Solar Experience strongly preferred
- High School Diploma or equivalent
- Minimum of 3 years of related customer service experience
- Ability to work extended hours subject to business needs
- Technical expertise in the end-to-end process
- Salesforce expertise and fluency
- Excellent customer engagement skills
- Sense of urgency to provide prompt responses to customers
- Strong organizational, problem solving, and troubleshooting skills with precise attention to detail
- Advanced interpersonal and team skills; ability to maintain positive relationships with each interaction
- Ability to manage time effectively
- Self-motivation; ability to work independently to meet customer and organizational objectives
Recruiter:
Laura Morgan (laura.morgan@sunrun.com)
Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower. Please speak with your recruiter to learn more.
Starting salary/wage for this opportunity:
$16.83 to $22.44
Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards. Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate's salary history will not be used in compensation decisions.
This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at candidateaccomodations@sunrun.com.
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.