Senior Specialist, Assessment Services

Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 53 schools in NYC a fair shot at reaching his or her potential.

Job Description

As the fastest growing, highest-performing charter school network in New York State, Success Academy is reimagining K-12 public education. Nationally recognized for our innovative, whole-child school model and outstanding academic results, Success Academy educators empower children from all backgrounds with the knowledge, skills, and self-belief to succeed in college and life. We need a results-driven Assessment Services Senior Specialist to join our Schooling team.

• Serving as project manager for external and internal exam (i.e. NYS Exams, SAT, AP, Regents, etc) logistics and administration
• Serving as primary point-of-contact for escalating any testing issues and liaising with Government Relations and Advisory, where necessary
• Ensuring that Assessment Teams understand and effectively execute all compliance and regulatory aspects of administering external exams
• Liaising with external agencies to ensure school staff have comprehensive information and easy-to-follow guidance to execute external exams with integrity and fidelity
• Managing state exam ordering

• Providing support to Assessment Team members, with a focus on scalability
• Fostering productive feedback loops with School Managers and Senior Leaders to ensure urgent implementation of feedback and rapid growth
• Evaluating in-school critical path planning and execution
• Managing support requests through our ticketing system and responding to all requests for support within 24 hours

• Strong relationship management and driving the work with colleagues from Schooling Services, Enterprise, Data, & Analytics (ED&A), technology and Education Institute to develop, document, and execute policies and procedures for excellent, ethical assessment administration
• Managing a team that configures the online Assessment portal, ensuring teachers and scholars are set up to administer digital assessments with ease
• Managing our schools against policies and expectations for accurate, timely entry of assessment data
• Developing resources and leading effective trainings to ensure ethical, excellent assessment administration of all assessments, including paper, digital, internal and external assessments

• Identifying opportunities for innovation, with an eye toward efficiency. This will include:
  
  
  • Proposing smart improvements to simplify and streamline assessment workflow at the Network and our schools
  • Gathering feedback from School Managers, Senior Leaders, and Assessment Team members to identify gaps and inefficiencies at schools
  • Identifying opportunities to better leverage technology solutions, and partnering with our Technology colleagues to bring improvements to our schools

• 3-5 years of combined relevant work experience in project management, ideally within an academic environment
• Experience in people management,and working with decentralized teams within a matrixed orgination

• Quick learner with excellent organizational, problem-solving, and data-gathering skills;
• Ability to independently and successfully manage projects;
• Strong public speaking capability;
• Incredibly high bar and meticulous attention to detail;
• Experience and demonstrated ability to collaborate across teams;
• Excellent written and oral communication skills;
• Passion for education reform and school choice.