Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 53 schools in NYC a fair shot at reaching his or her potential.

Job Description

We are seeking an experienced and detail-oriented Project Manager to lead cross-functional, large-scale projects across the Success Academy enterprise. This role will be responsible for owning end-to-end management of strategic projects, including: project plan development and execution, ensuring holistic stakeholder buy-in to efficiently achieve milestones, and robust risk and control practices for proactive resolution of blockers for on-time delivery to the highest standard. This individual will manage operational procedures that are streamlined and aligned with project management best practices and requires excellent organizational skills, the ability to manage multiple projects simultaneously, and a keen sense on moving different teams towards the same goal.

• Develop comprehensive project plans outlining goals, timelines, resources, and milestones.
• Work directly with EPMO Leaders to prioritize and execute on deliverables across the organizational landscape.
• Coordinate with stakeholders to gather requirements and ensure project alignment with core executive sponsorships.
• Act as a strategic thought partner to EPMO Leaders to tactically drive project team success.
• Ability to manage workstream progress across a variety of projects, adapting with ease and quickly onboarding to new content as related to project success.
• Maintain robust reporting on project statuses throughout the project lifecycle through closure/handoff.
• Respond to and execute on ad-hoc requests, identify time and resources needed to complete.

• Conduct thorough analyses of current processes and identify areas for improvement, as identified by EPMO Leadership.
• Support EPMO Leadership in documenting standardized processes in centralized repository.
• Ensure new processes are streamlined against existing processes within Success Academy.

• Work closely with Network teams, school staff, and other stakeholders to understand their needs and incorporate feedback into project planning and execution.
• Facilitate regular meetings and communication channels to keep stakeholders informed and engaged.
• Establish efficient systems of operating to drive cross-functional collaboration.
• Provide training and support to staff to ensure smooth adoption of new processes.
• Lead change management efforts to facilitate successful project hand-off to the product/end owner.

• Monitor key performance indicators (KPIs) to evaluate the effectiveness of implemented processes.
• Prepare and present regular reports on project status, risks, and outcomes to the EPMO leadership team on a consistent cadence.
• Use data-driven insights to make informed decisions and recommend further improvements.

• Ensure escalation pathways are maintained and effective.
• Develop mitigation strategies in collaboration with EPMO leadership to address risks proactively.

• Education: Bachelor's degree in Project Management, Business Administration, or a related field. Master's degree preferred.
• Experience: Minimum of 3-5 years of project management experience, preferably in an educational setting.
• Certifications: PMP (Project Management Professional) or equivalent certification is highly desirable.
• Excellent communication and presentation abilities.
• Strong understanding of project management methodologies and tools.
• Strong problem-solving skills and experience with change management practices.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work collaboratively with diverse groups of stakeholders.
• Proficiency in data analysis and performance metrics evaluation.
• Ability to manage multiple projects and priorities simultaneously without sacrificing quality.
• Advanced proficiency in Google Suite and project management software (i.e. Monday.com, Smartsheets, Asana).

• Extreme detail to attention and analytical skills.
• Strong organizational and leadership skills.
• Ability to work independently and as part of a team.
• Commitment to providing high-quality customer service.
• Strong interpersonal skills with the ability to interact effectively with diverse populations.