Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 53 schools in NYC a fair shot at reaching his or her potential.

Job Description

As the fastest growing, highest-performing charter school network in New York State, Success Academy is reimagining K-12 public education. Nationally recognized for our innovative, whole-child school model and outstanding academic results, Success Academy educators are empowering children from all backgrounds with the knowledge, skills, and self-belief to succeed in college and in life. We now need a results-driven Lead, TA Operations to join our Talent Acquisition team.

• Managing TA tools, systems, reporting, vendor relationships and external partner organizations
• Lead and support special recruiting projects and initiatives to ensure business needs and client deliverables are met
• Drive the creation of relevant analytics and reporting for individual business needs, quarterly business reviews, etc.
• Collaborate with Talent Acquisition partners and facilitate interactions on key performance indicators, service level agreements, and troubleshooting issues across the recruiting ecosystem.
• Author and ensure all TA standard operational procedure (SOP) documents are up-to-date and are kept readily available for stakeholders.
• Responsible for the communication and adherence to TA compliance requirements and ensures focus on reporting, auditing, and escalation of any known issues.
• Focus on the maximization and organization of the candidate journey from first touch to day one.
• Perform regularly scheduled process and system audits to ensure consistency and accuracy.

• Experience with training and change management
• Proven experience managing complex projects/programs
• Demonstrated ability to translate business requirements into technical specifications
• 3+ years of management experience
• Experience managing teams through change is highly preferred
• Exceptional communication (written and verbal), presenting, influencing and negotiation skills
• Strong project management, analytical and critical thinking skills
• Experience presenting to key stakeholders and senior leadership is required
• Proven ability to analyze information to find trends and diagnose problem areas
• Experience with training and change management
• Use critical thinking, identify opportunities to optimize, maintain, evolve, and ensure continuous improvement throughout all TA systems, tools, trainings, programs, and processes
• Bachelor's degree.

• Data-driven and comfortable translating business requirements into actionable insights via milestone mapping and measurable analytics.
• Experience with Workday and leading ATS providers.
• Experience managing vendor partnerships.
• Experience with process improvement, documentation, and reporting within HR.
• Background check management and oversight, and on-boarding within HR/Talent Acquisition.