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Trauma Sales Associate

About the Role

As a Trauma Sales Associate, you will work with a high degree of intensity and commitment to support sales of Stryker Trauma products that meet our customers' most pressing needs. Under the supportive supervision of a Trauma Sales Representative, you will gain exposure to the proven winning Stryker Trauma team culture that delivers industry-leading results. You will receive best-in-class formal training on our Trauma product portfolio and sales methodology. This includes on-the-job training in the operating room. You will become an expert on surgical procedures by observing well-over 300 medical procedures in your first year. You will develop a high level of competency in orthopedic surgical needs and procedures and become a valuable member of the surgical team who positively impacts surgical outcomes. You will be comfortable being on call most nights and weekends. You will become a trusted partner to our clients through your focus on client service, excellent account management, and commitment to our mission of improving healthcare.

• Integrity: Reliable, dependable, trustworthy, honest, and ethical. You show up to work on time, do what you say you are going to do, and handle confidential information and delicate situations with care.
• Initiative: Willing to take on new responsibilities and challenges, and jump in without prompting
• Engaged in active learning: Understand the implications of new information for both current and future problem-solving and decision-making and interested in continuing to build your knowledge base through formal training and experience-based learning opportunities. Think of every challenge, customer, and experience in the OR as a new opportunity to learn and grow.
• Service orientation, customer service, and satisfaction: Actively look for ways to help people. Familiarity with handling customer expectations in a professional manner and anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and fidelity to Stryker's products and services.
• Relationship management: Build lasting and meaningful trust-based relationships with customers by providing timely, accurate, and sound advice to ensure satisfaction.
• Social perceptiveness: Awareness of others' reactions and understanding why they react as they do (i.e. you are good at 'reading a room' and engaging appropriately).
• Problem solving: Identify complex problems and review related information to develop and evaluate options and implement solutions, particularly when it comes to managing client cases and competing priorities.
• Attention to detail: Thoroughness in accomplishing a task through concern for all aspects involved, no matter how small.
• Following directions: Carry out the details of a task as directed.
• Time management: Manage one's own time and the time of others to meet deadlines, particularly when there are competing priorities.
• Prioritize tasks: Organize tasks according to their importance and urgency.
• Flexible schedule for meeting outside regular hours: Work non-traditional hours and be on call most nights and weekends on short notice. This is a lifestyle job! Folks that thrive in the role really embrace the variety in the role and irregular hours that go with it.
• Comfort in operating and emergency rooms: Comfort working in operating and emergency room settings and other high pressure, fast-paced environments.

• Ability to monitor processes, materials, and surroundings: Monitor and review information from materials, events, and the environment, to detect or assess problems, particularly in operating room and other medical settings.
• Provide consultation and advice: Provide guidance and expert advice to management or other groups on technical systems and process related topics.
• Technical communication: Ability to explain the technical details of Stryker's products and services to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.
• Demonstrate motivation for sales: Show drive to reach sales goals and business targets.
• Basic computer literacy: Proper use of email, Microsoft Office, and any relevant software applications/platforms.
• Reading comprehension and written communication: Read and comprehend work-related documents, particularly medical product specifications and training materials. Communicate effectively as appropriate for the needs of internal and external (i.e., patient and customer) audiences.

• Strengthening the diversity of our workforce
• Advancing a culture of inclusion, engagement, and belonging
• Maximizing the power of inclusion to drive innovation and growth

• A winning team motivated to achieve our mission and deliver remarkable results
• Coworkers committed to achieving more and winning the right way
• Quality products that improve the lives of customers and patients
• Ability to discover your strengths, follow your passion and own your own career

• $60,000 - $65,000 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

• 12 paid holidays annually
• Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
• Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.