Why join Stryker?

We are proud to be named one the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

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• Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
• Dedicated achievers. Relentless about quality, people who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
• Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

• Schedule, facilitate, and lead the transition process from the Sales team to the Services team
• Manage the assigned delivery teams to ensure the project meets the scope, schedule, quality and budget expectations
• Proactively plan, schedule, and track project timelines, milestones, critical paths, deliverables, and accurate revenue forecasting using industry standard tools
• Ensure delivery process aligns with standards established through the Vocera Solutions Deployment Methodology
• Manage, track and report on compliance to project budgets, drive project change orders as necessary, and generally be accountable for the project P&L
• Proactively evaluate project risk by taking full responsibility for problem resolution, and ensuring, when necessary, that escalation occurs to keep projects on track
• Manage project communications, including facilitating regular project status meetings with all partners, documenting meeting minutes as necessary, and managing all ongoing action items
• Ensure that all project deliverables and documentation are archived appropriately and in a timely manner, as well as satisfy established project review and audit processes
• Perform follow-up customer surveys to assess delivery quality and customer satisfaction
• Conduct project close-out activities, including transitioning processes back to Sales and Support; Elicit, compile, and share post-delivery lessons and feedback
• Regularly assist and mentor fellow Project Managers on best practices and processes
• Manage and motivate cross functional project team members for excellence in execution ensuring roles and responsibilities are clearly defined and smooth handoffs occur

• Proactively anticipate project delivery issues and mitigate prior to experiencing customer satisfaction problems
• Proven client management skills and the ability to work with customers to develop and manage an implementation plan
• Ability to effectively prioritize and execute tasks while managing multiple projects simultaneously
• Excellent written and verbal communication skills; Strong interpersonal skills
• Ability to learn, understand, and apply new technologies
• Persuasive, encouraging, collaborative and motivating team player
• Consistently demonstrate leadership, tact and professionalism in handling difficult situations

• Bachelor's degree or equivalent (MBA desirable) required
• PMP certification preferred
• Minimum of 6 years of project management experience in a Professional Services organization preferably within a software company
• Proven track record of managing PS engagements in large enterprise accounts
• Experience managing large project budgets
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, sales, and internal project teams across multiple geographies and diverse cultures
• Healthcare/ Clinical Project Management experience strongly preferred
• Ability to travel up to 10% throughout North America, with the possibility of occasional international travel
• Must be located in Canada