Who we are looking for
The Senior Program Manager reports to the Global Delivery Simplification Transformation Lead and will manage the execution of the transformation initiatives to scope, schedule, and budget. She/he will be responsible for risk and issue management, management of decisions and escalations, change management, budget management, and stakeholder engagement. The role is global in nature and will entail developing relationships and working with senior stakeholders and project managers across all regions, business areas, and across Global Delivery, Product, and Technology. Reporting and communication of program status and risks to appropriate senior business and technology leaders, project reviews / health checks of the book of work with project managers, will be required across all program initiatives. This role will need to become familiar with State Street Project Management Policies and Standards and ensure good program governance and execution.
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Why this role is important to us
The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS' tools help our clients make better investment choices and act on growth opportunities.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
As Senior Program Manager you will:
- Provide program governance, oversight, and monitoring in accordance with State Street and Global Delivery Simplification Policies and Standards
- Ensure accurate tracking of program progress against milestones and targeted outcomes, as well as reporting on progress to executive leadership
- Manage program risks, issues, assumptions, and dependencies
- Oversee and produce end-to-end program plans and track progress and changes
- Identify and address related scope across GD Simplification projects and other initiatives, including delivery interdependencies and milestone dependencies
- Oversee overall budget and resourcing tracking and requests
- Identify and address program resource constraints (e.g., program management, SMEs, technology) in collaboration with functional leads
- Conduct Book of Work Reviews and health checks with the Transformation Lead and Global Delivery and Technology Senior Stakeholders
- Develop and monitor stakeholder maps and engagement plans
- Facilitate workshops and planning sessions as required
- Plan and mobilize internal and external communications outreach as needed
- Set standards for Agile best practices, manage continuous improvement. Drive consistency in planning and execution (both Agile and Waterfall).
- Create and sustain an engaging, inclusive culture aligned to State Street values. Support employee growth and development with a focus on proactive people strategies, sharing best practices across the organization, tied to future capability needs.
What we value
These skills will help you succeed in this role
- Minimum of 10-15 years' experience in project planning, tracking, delivery and reporting
- Specific subject matter expertise regarding transformation and program management disciplines and a strong business understanding of the products and services State Street offers
- A track record of successfully overseeing complex large-scale transformation programs ideally at peer institutions
- A track record of managing senior internal relationships and demonstrated experience in leading sustained change and change management efforts
- Strong leadership skills with a proven track record in driving positive and sustained change
- Strong interpersonal skills, with evidence of working in collaboration across large, complex organizations, including effective influencing skills, a proactive and 'no surprises' approach in communicating issues/requests
- Well-developed listening skills and a strong ability to engage at the executive management level
- Excellent planning and task management skills; capable of seeing the bigger picture as well as strong focus on day-to-day execution
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
Salary Range:
$110,000 - $185,000 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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