Platform Engineering (State Street Bank and Trust Company; Boston, Massachusetts): Will work closely with the Application and infrastructure teams across State Street to ensure that all aspects of the telemetry from applications, business events, appliances and infrastructure are accurately received, tagged, and reported. This role involves leading a global team to maintain observability platform, and ensure it is optimized and operating within SLI and SLO's, ensure proper checks and balances are implemented before new instrumentation is rolled into production. Will also work closely with the Application and infrastructure teams to ensure that all aspects of the production infrastructure are accurately monitored and reported (alerting etc.). This role also involves writing custom collectors in Python and Go. Specific duties include: Ensure the observability platform is optimized and operating within SLI and SLO's; Configures monitoring/alerting/reporting for related to logs and metrics using tools like Splunk, Elasticsearch, workbench etc.; Performs installation and upgrade of Splunk, and Splunk forwarders; Performs agent instrumentation on applications to enable monitoring and alerting that helps AppSupport and Dev teams with actionable inputs; Works closely with application development teams during release rollout to analyze agent performance impact and troubleshoot issues; Guide App & QA teams to derive Performance Test Cases and perform Root Cause Analysis during Performance tests; Makes technical recommendations on monitoring improvements (by creates Technical PoCs to demonstrate performance improvements), and partner with Engineering team on new standards for logs, business events, and tags; Analyzes Logs and relate it with metrics to identify root-cause of applications and provide tuning recommendations; Work closely with delivery and operations specialists to ensure proper tuning and operation of the systems/applications; and Collaborate with development and support teams to resolve performance related issues. Up to 5% domestic travel. Telecommuting permitted pursuant to Company policy.
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Minimum requirements: Bachelor's degree or its equivalent in Computer Science, Computer Engineering, or related technical field; plus 5 years of App/Infra monitoring, support and application performance management and tuning.
Must have: Experience in supporting Splunk platform support 24X7 with global team for enterprise logging, and prior experience of application support of Java/J2EE/Spring technologies; Experience with Python Scripting; Experience with log aggregation tools such as Splunk, Elasticsearch, or Logstash; Experience with ITSI, Splunk dashboards or add-ons, or Kibana dashboards or Grafana; and Proven understanding of full life cycle software development methodologies. (Unless otherwise indicated, the Company is seeking no specific number of years of experience, and all experience can be gained concurrently.)
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Salary Range:
$140,000 - $222,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.