Who we are looking for
The State Street Global Transactions Control and Banking - Payments team is seeking an experienced Project Lead to direct Business User Acceptance Testing activities related to payment processing. You must have a strong understanding of the global payments infrastructure as well as the various modernization initiatives across markets and Financial Market Utilities. You have extensive experience and demonstrated ability to act as a liaison between operational, project and technology teams, vendors and external industry groups working on large scale cross-platform high risk projects.
What you will be responsible for
As a Project Lead you will:
- Actively attain SME level knowledge and understanding of business processes and flows via in-depth analysis of workflows and Standard Operating Procedures
- Host interviews and deep dive sessions in order to understand and document business use cases
- Develop a thorough test strategy and plan that is both efficient and encompasses all desired functionality and workflows
- Be the voice of the business, articulate and champion business requirements
- Collaborate across teams to coordinate testing activities across platforms
- Clearly and concisely communicate defects and expected results to IT and project partners
- Assess business impact of all identified defects and recommend prioritization
- Actively participate in operational readiness activities including planning, training and documentation
- Build meaningful and effective relationships with business, project and IT teams across the organization
- Think outside the box to identify and recommend opportunities to improve operational workflows through technology
- Develop and distribute business user acceptance testing metrics
- Perform business user acceptance testing
- Triage post implementation issues and defects, monitor resolution and coordinate re-testing efforts
- Manage and coach Business Analysts on the team in the APAC region
- Coordinate and manage all external testing applicable to State Street's Payments infrastructure e.g. SWIFT, RITS, CHATS, FEDWire, CHIPS etc.
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What we value
These skills will help you succeed in this role
- Exceptional operational and IT knowledge and understanding of the global payments infrastructure including SWIFT (MT, ISO20022), RITS, CHATS etc.
- Understanding of liquidity management principles and processes as it relates to global payment settlement systems and correspondent banking models
- Proven ability to influence courageously at all level, excellent interpersonal and communication skills
- Demonstrated ability to manage testing activities in large scale corporate projects and a strong understanding of structured quality assurance practices
- Excellent problem solving and analytical skills, attention to detail and organization
- Self-starter with an aptitude to troubleshoot and learn independently
- Extensive hands-on experience managing large projects with competing priorities and diverse stakeholders
Education & Preferred Qualifications
- University degree in Business, Accounting, Finance, Information Technology or relevant professional experience
- 5+ years experience in the payments industry, managing testing/implementation activities for large scale enterprise projects with diverse stakeholders
- You can demonstrate in-depth knowledge of payments infrastructure
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