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PAM Implementation Manager, AVP

AT State Street
State Street

PAM Implementation Manager, AVP

Hangzhou, China

Who we are looking for

This position is primarily responsible for providing implementation management and other Professional services projects for Insurance Service Software Clients in the Asia/Pacific region. Other duties include consulting, business analysis, and supporting pre-sales activities, as well as maintenance and client training.

Responsibilities include, but are not limited to:

  • Lead and manage large client implementation projects.
  • Lead discussions with clients with the responsibility to come up with the right solution for them, challenging them where needed and yet protecting State Street's interests.
  • Projects can also include Professional services engagements with existing clients.
  • Coordinate with internal project resources (e.g. Business Analyst & Developers) as well as relevant global teams to ensure a complete and accurate implementation.
  • Create and maintain a detailed project plan by identifying all tasks, responsibilities, milestones, deliverables, and then negotiate the appropriate target dates with the client.
  • Demonstrate sound project management principles in tracking time, effort, delivery according to the project plan.
  • Be responsible for the overall delivery of the project and participate in internal and external status update meeting and Steering group meetings to update the key stakeholders on risks, issues, status updates on a regular and methodical manner.
  • Coordinate and lead the client training process.
  • Sound understanding of front to back systems / solutions in an Investment back office environment will be essential.
  • Have a detailed understanding of Insurance Service products, and have the ability to provide clients with consulting solutions with specific focus on investment accounting, reporting, Operating models, Performance measurement, system integration.
  • Assist the sales organization in product demonstration and support if required.
  • Train and guide junior implementation managers, and oversight their implementation projects.

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Qualifications:

  • Excellent oral and written English skills is mandatory.
  • Bachelor's Degree Finance, Accounting, Business, Computer Science or equivalent experience.
  • 7 or more years in investment/securities accounting within an institutional investment environment.
  • Good understanding of front, middle and back office systems and solutions will be a good advantage.
  • Strong leadership and facilitation skills.
  • Experience with Portfolio Management/Accounting software platforms.
  • Project management experience is a must.
  • Excellent interpersonal and presentation skills.
  • Knowledge of local, regional, global accounting and reporting requirements.
  • Regional travel is required-approximately 15% of the time.
  • Ability to collaborate and work with cross-functional teams in the region and outside.
  • People management skill is a plus.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

State Street's Speak Up Line

Client-provided location(s): Hangzhou, Zhejiang, China; Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job ID: StateStreet-R-760189
Employment Type: Full Time