About the Role:
We are looking for a motivated and detail oriented individual to support our operations team in day to day business processes and assist with managing and organizing the Cybersecurity's Governance Risk & Compliance Book of Work in Jira. This role will provide hands on experience in operations management, process optimization, and cross-functional collaboration and to gain hands-on experience in project management, agile methodologies and workflow optimization. You will have the opportunity to learn the ins and outs of our business operations while contributing to projects that drive efficiency and productivity.
Key Responsibilities:
- Process improvement: Assist in identifying inefficiencies in current processes and recommend improvement to streamline operations
- Project Management: Assist in planning and execution, and tracking of operational projects ensuring they are completed within a proper timeline
- Documentation and Reporting: Create and maintain accurate documentation for process workflows and standard operating procedures. As well as creating weekly/monthly and quarterly reports via PowerPoint and Excel
- Manage Jira Boards: Create, maintain and update Jira for various projects and teams
- Track Project Progress: Assist in tracking timelines, deliverables across the book of work
- Data Entry and Reporting: Input data, ensure accuracy and generate various reports
- Workflow Optimization: Support teams in optimizing workflows within Jira, including setting up epics and themes
- User Support: Assist team members with Jira related inquiries as well as Change Approval requests and actions
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Preferred Qualifications:
- Growth Mindset: Willingness to learn and be open to new knowledge
- Interpersonal Skill: Good presentation and engagement with peers
- Communication skills: Able to articulate a problem and communicate it clearly
- Tech-Savvy: knowledge of Microsoft Office: Excel, Word, PowerPoint
- Time management: Ability to meet deadlines and work efficiently, both independently and as part of a team
What you will Gain:
- Hands on experience in operations management and Jira and project management
- Exposure to process optimization and project management as well as agile methodologies and project workflows
- Mentorship from experienced operations professionals
- Professional development in communication, collaboration, and organization
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
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