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Head of Client Profitability, Return on Capital, Product Profitability, Managing Director

AT State Street
State Street

Head of Client Profitability, Return on Capital, Product Profitability, Managing Director

Bangalore, India

Purpose of Role:

Report and provide insights related to client profitability, return on capital and Investment Services product profitability to a wide group of stakeholders, while continuing to develop and foster a strong culture of risk excellence. These insights have a direct impact on client and product level decision-making.

The role oversees P&Ls at the client level (Client P&L), the product level (Product Profitability) and ROC reporting at the client level

Key responsibility areas include but are not limited to the following:

Experience / Skills

  • Bachelor/master's degree in finance / accounting. CA/CPA preferred.
  • 20+ years of progressive experience in accounting and finance, experience in implementing finance systems, Merger integration, Tax and regulatory compliances.
  • Own all aspects of client profitability reporting including working with Revenue GAO (Global Accounting Operations), Business line CFO, and other partners to pull together a comprehensive and accurate Client P&L. This individual will need to bring together groups from different organizations and ensure they are working together to achieve a common goal!
  • Manage migration to a new system and find ways to enhance the process to allow for more automation and create a tool that is truly value add to the business partners. A creative and change mindset will be important.
  • Identify ways to streamline processes across all three areas (Client and Product P&Ls and ROC)
  • Create a structure that allows for transparency to the end users (Client Executives, other finance partners) on a complex process; Includes active engagement on a Client P&L Advisory Council
  • Establish forums to allow with Client Executives, Finance Partners to understand the drivers of the P&Ls for their clients, ensure incentives are aligned with good decision making.
  • Collaborate with Global Accounting Operations, DOST and Technology teams to identify better ways of structuring data and processes- current key projects include RAW implementation, EAW implementation, HPCM to PCM migration and Migration from bespoke client identifier (CDMS ID) to organization wide adopted GEMS ID.

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Managerial Capabilities:

  • Establish strong relationships and communication mechanisms with partners across other teams and foster that communication in the Client P&L team members
  • Develop effective working relationships and communications with staff and ensure that staff are motivated, developed and supported
  • Establish and monitor systems of control, delegated authority and escalation procedures so that the business complies with internal policies and external regulations and can be managed effectively
  • Ensure an effective oversight framework is in use to ensure that issues are appropriately identified, escalated and resolved.
  • Nurture a culture of 'Risk Excellence' within the team, encourage an environment of openness that welcomes effective challenge and supports open discussion
  • Create a culture of individual ownership of tasks to embed a clear individual sense of accountability into staff members' behavior in performing their roles

State Street's Speak Up Line

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: StateStreet-R-757970
Employment Type: Full Time