Why this role is important to us
The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors. Join us if making your mark in the alternative investment industry from day one is a challenge you are up for
What you will be responsible for
As Registration Services, Senior Associate you will be responsible for the trade documents preparation, review, audit support and client service, participate in various projects both client facing and internal:
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- Complete subscription, redemptions, transfer forms and other fund of funds investment related documents
- Review and assist staff with month-end fund of funds trading, review trade packages and assist in resolving trade package related queries, audits and other ad hoc financial reports as required.
- Deliver services in accordance with Standard Operating Procedures and ensure that assigned work is performed to meet internal standards
- Resolve routine problems using own initiative and escalate complex issues as needed
- Conduct self-review for completed activities and review completed activities for Associates
- Maintain relevant documentation for assigned activities
- Perform research and resolution on exception items; escalate unresolved issues to management as needed
- Proactively share new ideas to support process improvement and changes to team processes
- Record KPI information
- Embrace system and process changes and implement as directed
- Build and maintain positive working relationships with colleagues in all locations
- Communicate effectively with others and seek clarifications where required
- Demonstrate progression of process knowledge and understanding of all relevant functional activities in the team
- Maintain professional integrity when dealing with clients and internal business partners
- Primary operational day to day contact for clients as required
- Build and maintain functional and technical knowledge across disciplines to enable handling the majority of client inquiries at the point of contact
- Support client service delivery for operational and risk activities
- Support onboarding, conversion and client change activities
- Support inter-departmental processing and client servicing activities to ensure client satisfaction is met through adherence to SLAs
- Manage own development by engaging in the PPR process, seeking feedback from others and by attending mandated and relevant training
- Identify and report all risk and compliance issues, breaches and suspicious activities
- Act in accordance with Risk Excellence as part of our Way Ahead foundation
- Perform other duties as required
Education & Preferred Qualifications
- Proficient with a Bachelor's degree
- 2-4 years of related experience in transfer agency, fund of funds or fund accounting.
- Proficient in email management and Knowledge of Private Equity funds would be an asset
Additional requirements
- Knowledge of Hedge Fund Products including Fund of Hedge Funds
- Exposure to hedge fund audits, Fund of Funds trading process, pricing, corporate action, cash/position reconciliations ,side-pockets, and fee calculation
- Fund of Funds trading documents such as subscription document, redemption document and transfers forms knowledge is an advantage
- Knowledge of Private Equity funds would be an asset
- Strong fund of funds trading documents knowledge a plus especially subscription, redemptions, transfers, proxy, corporate action
- Strong understanding of Transfer Agency, Custody and Regulatory background to Funds Industry.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers
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