Job Description
Who we are looking for
We are looking for a candidate with experience in creating and delivering business process mapping for a large financial institution with understanding of the complexities of a global organization.
What you will be responsible for
Reporting to the GD Head of BPM management team, the candidate will have the below mentioned responsibilities to support the global delivery organization, driving the usage of the process maps as a key management tool during business as usual activities:
- Creation, maintenance and optimization of process models using ARIS, mapping key data such as risk and controls, IT applications, locations ,linking the process maps to operating procedures, the control inventory as well as other enterprise -wide initiatives
- Work with BPM leads and stakeholders to achieve OKRs on process mapping and submissions into the central procedure inventory
- Ensure all process documentation is accurate, comprehensive, and up-to-date.
- Provide training and support to team members and stakeholders on ARIS tools and methodologies.
- Ensure compliance with company policies, standards, and regulatory requirements in process documentation.
- Maintain a repository of business process models and ensure easy access and retrieval of information.
- Review standard operating procedures (SOP) and supporting documents in the central procedure inventory to ensure documentation accuracy, consistency, and adherence to company style guidelines and industry standards.
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What we value
These skills will help you succeed in this role
- Experience in financial services
- Experience in delivering large projects/initiatives
- Experience with documentation and/or reviews or procedures
Education & Preferred Qualifications
- A minimum of a bachelor's degree in information technology/Management or Business is required.
- Proven experience (2 years and above) in business process mapping
- Strong understanding of business process modeling and notation (BPMN)
- Proficiency in ARIS (Architech/Designer/Modeler)
- Excellent analytical and problem-solving skills.
- Good communication and interpersonal skills
- Ability to work collaboratively with cross-functional teams.
- Attention to detail and a commitment to producing high-quality work.
Why this role is important to us
- Business Process Mapping and SOP reviews are key initiatives within Global Delivery driving an understanding of end to end processes and procedures and ensuring improved risk and control awareness and management.
- The Business Process Mapping Team is a core part the global function that plays a critical part in helping Global Delivery to bring both standardization and better, more efficient ways of working across the business.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
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