The individual will work closely with their mutual fund counterpart, providing Loan related reports to be incorporated into the final NAV Calculation.
During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures
Research and resolve exceptions and issues
Receive and resolve inquiries in a timely and accurate manner and communicates effectively with client when necessary
Define and ensure successful completion of ad-hoc requests
Escalate unresolved issues to management as required
Perform daily or weekly reporting functions for the team's activities
Ensure adherence to Standard Operating Procedures
Keep up to date on broader internal/external business issues; applies knowledge across team
Assist management in the implementation of new policies and procedures, participates in projects
Assist with workflow management and technology enhancements., make suggestions to streamline operations
Maintain knowledge of current alternative procedures and processes
Support training of new hires as necessary
Other tasks as needed.

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