Who we are looking for

A Technology Program Manager who reports Product Management Lead will manage the execution of the initiatives to scope, schedule and budget. She/he will be responsible for risk and issue management, management of decisions and escalations change management, budget management and stakeholder engagement. This role will entail developing relationships and working with senior stakeholders and project managers across all regions business areas and across CRD IT Technology. Reporting and communication of program status, and risks to appropriate senior business and technology leaders will be required across all program initiatives. This role will need to become familiar with Project Management Policies and standards and ensure good program governance and execution. The role is Burlington MA based with 4 days required to be in the office.

• Provide program governance, oversight, and monitoring in accordance with Charles River and State Street Policies and Standards
• Ensure accurate tracking of program progress against milestones and targeted outcomes, as well as reporting on progress to executive leadership
• Manage program risks, issues, assumptions, and dependencies
• Oversee and produce end-to-end program plans and track progress and changes
• Identify and address program resource constraints (e.g., program management, SMEs, technology) in collaboration with functional leads
• Conduct Book of Work Reviews and health checks with the Product Management Lead and Technology Senior Stakeholders
• Develop and monitor stakeholder maps and engagement plans
• Facilitate workshops and planning sessions as required
• Plan and mobilize internal and external communications outreach as needed
• Create and sustain an engaging, inclusive culture aligned to State Street values.
• Work with different technological groups
• Plan, manage, and execute project plans for projects of varying sizes
• Manage and produce key deliverables for the organization
• Create long- and short-term project plans including setting targets for milestones and adhering to deadlines
• Drive projects based on defined priorities; ensure scope of deliverables and timelines are met; identify risks and issues and mitigate and / or escalate as needed
• Leverage problem solving skills to ensure project plans deliver identified results
• Build relationships with key stakeholders to ensure delivery
• Provide project status reporting to include accomplishments, upcoming milestones and overall completion status to ensure al milestones and deliverables are achieved within the communicated deadlines

• Minimum of 10-15 years' experience in project planning, tracking, delivery and reporting
• A track record of managing senior internal relationships and demonstrated experience in leading sustained change and change management efforts
• Strong leadership skills with a proven track record in driving positive and sustained change
• Strong interpersonal skills, with evidence of working in collaboration across large, complex organizations, including effective influencing skills, a proactive and 'no surprises' approach in communicating issues/requests
• Well-developed listening skills and a strong ability to engage at the executive management level
• Excellent planning and task management skills; capable of seeing the bigger picture as well as strong focus on day-to-day execution
• Ability to prioritize effectively and multitask efficiently.
• Strong critical thinking and excellent problem-solving skills
• Strong attention to detail, combined with the ability to see and explain the big picture
• Be flexible and embracing agility to adapt to changing demands
• Excellent judgment and maintain confidentiality when necessary
• Highly motivated - willing to roll up your sleeves and get the job done
• Experience influencing others without having direct management authority and motivating them to successfully complete tasks within required timelines
• Excellent written and verbal communication skills, building strong relationships with stakeholders internal and external to the organization.

• 10 - 15 years Project/Program management experience
• Bachelor's degree or equivalent work experience required
• Proficiency in Microsoft Office
• Strong analytical skills
• Passion to analyze, set priorities, and solve complex problems
• Ability to negotiate priorities with competing priorities
• Results-driven self-starter with the ability to multitask. Strong initiative and ability to work in a self-directed environment with a "can do" attitude and growth mindset
• Comfortable working in a fast-paced environment while dealing with ambiguity and the ability to work within a team environment
• Ability to manage competing demands and frequent changes, delays, or unexpected events
• Strong verbal and written communication skills including the ability to convey plans, issues, and risks concisely and coherently.