Alpha Services Derivatives, Vice President

Who we are looking for

This is an exciting opportunity for a qualified Derivatives Investment Operations professional to contribute and lead a fast-developing, derivatives focused team for key strategic clients of State Street's Middle Office Alpha Strategy business. If you are a team player, organized, maintain a client centric view, and have great problem solving skills, we would welcome your application to join our friendly department.

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS' tools help our clients make better investment choices and act on growth opportunities.

• The management of a unit which may include 3 - 10 employees including staff and supervisors. Responsible for client management, staffing, unit performance according to the established goals and guidelines. Ensures adherence to established policies and procedures.
• The successful candidate will be interacting with a multitude of middle office, custody and leadership colleagues within State Street, as well as custodians, the asset manager client, prime brokers and accounting agents.
• Liaising with internal and external customers, acting as a customer to internal teams and advocating for the end customer (ability to negotiate, good team work, ability to understand and translate customer requirements, address urgent items with others). Guiding others on our team and other teams procedurally, cutting through challenges by presenting solutions, and generally acting as escalation point for solving a myriad of issues impacting the quality of reconciliation outputs, file deliveries and operational control framework checks.
• Problem solving for escalated issues, as well as proactively reviewing operational controls. There are also expectations to develop and present logs/power points and speak to systematic and one-off issues in our control environment for the customer.
• Manage and develop people in multiple global locations.
• Monitor metrics, SLA adherence, lead manager meetings on such topics, implementing and designing process improvements to enhance statistics, and adherence to risk or SLA controls.
• Utilize data for trend analysis and leverage in the development of enhanced processes, procedures and controls

• Excellent organizational, problem solving and prioritization skills are essential.
• Strong customer service acumen.
• Significant experience at managing staff is expected.
• Working on projects and items across workstreams will be required, so evidence of taking initiative while managing cross-functional items is a plus.
• Strong written and verbal communication.
• Knowledge of securities language.

• Join a fast growing team with many opportunities to learn
• Be a part of the industry setting standard providing Investment Services from Front to Back
• Flexible hybrid working schedules
• Exposure to new and exciting technology

• Bachelor's Degree in Finance/Economics, Master's degree or CFA a plus.
• Seven or more years of comparable work experience, with experience in the financial services industry preferred.
• This position requires strong oral and written communication, leadership, and team building skills. Candidates should have training and experience in managing people, including managers, to accomplish organizational goals and objectives.
• Expert level knowledge of Derivatives products.
• Demonstrated client communication and presentation skills.
• Ability to effectively bring individuals from multiple areas together to resolve identified issues.
• Deep understanding of trade lifecycle events especially for the Derivatives instruments.
• Computer proficient including working knowledge of desktop software applications including MS Office, Aladdin, Bloomberg, Recon tool including TriOptima, Markit/DTCC DerivServ.

• Familiarity/direct experience with middle office services directly, is a plus.
• Must be deadline oriented with the ability to provide technical expertise to resolve daily problems.
• The ability to work occasional nights and weekends