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Alpha Middle Office Team Manager, Officer

AT State Street
State Street

Alpha Middle Office Team Manager, Officer

Krakow, Poland

Who are we looking for?

An open-minded person who would like to contribute to expansion of Alpha footprint in Poland. Someone who values great work atmosphere, achieving goals and resolving problems as a group within one big global Alpha team. Someone who already has chosen finances as his life's career path and wants to excellence his knowledge. Surrounding great professionals will help grow both in personal and professional development.

Your new team

The Middle Office team is responsible for overseeing all aspects of the trade confirmation, settlement, reconciliation investigation, IBOR integrity and ALERT maintenance processes for our EMEA aligned business. Products range includes Equities, Fixed Income, REPO, Clean Cash, NPV's, Novations, Spot & Forward FX transactions, and Unitised Funds. Middle Office Transaction Management cooperates with Asset managers, Traders, Brokers and other counterparties.

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Why Middle Office?

Middle Office business unit in State Street is the link between Front Office Traders and Backstage of financial market. We sit in the center where our role is to support clients' investments through confirmation and market settlement of the transactions made. It means we speak directly with "the street": Investment Managers, Banks, Brokers, Custodians and other parties from around the globe. We have under the bonnet knowledge of full lifespan on investment - from client-driven execution through settlement on the financial markets, SWIFT know how and expertise inclusive. Our main duties comprise of supporting FX, Cash, Equity, Fixed Income, Money Market trades, showing how financial world is built in practise and offering a front row seats to observe it's ever changing nature. Joining us means being part of real time investment operations, gaining unique perspective of financial markets. Middle Office suite of functions is diverse and so is our talent - you'll be partnering with people, who are really into this.

Your new role

As an Alpha Middle Office Team Manager, Officer you will be responsible for

  • Providing primary support for operational team (BAU) support, client onboarding and change related projects
  • Maintaining operations for all aspects of trade confirmation and settlement across multiple products (Forex Exchange, cash, equity, fixed income, money market and more)
  • Cooperating with clients, brokers, custodians, fund accountants, various internal stakeholders and other third parties
  • Acting as senior escalation point and subject matter expert for middle office related inquires
  • Managing direct risk factors (operational and financial) through claims management, investigation and ownership over remediation strategies
  • Playing key part in performance governance through KPI/KRI management, client relationship management (Service Level reviews)
  • Participating in new business on-boarding process
  • Solutioning third party claims management and liability recommendations for Senior Management
  • Managing the self-standing team, including but not limited to staff development, performance reviews, succession planning and various recruitment and engagement activities

What we value

Skills/Traits that will help you to succeed in this role:

  • Very good English & communication Skills
  • Analytical skills & willingness to learn
  • Knowledge and understanding of financial products
  • Ability to work with client and market driven timeliness
  • Flexibility and time management skills
  • Research and problem-solving skills
  • People-oriented attitude and ability to run a team

What we offer

  • Permanent contract from day one
  • Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
  • Gold medical package for employees and their families (partner and children)
  • Premium life insurance package and private pension plan
  • Cafeteria system
  • Wide range of soft skills training, technical workshops, language classes and development programs
  • Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
  • Variety of well-being programs

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

State Street's Speak Up Line

Client-provided location(s): Kraków, Poland
Job ID: StateStreet-R-761436
Employment Type: Full Time