State Street Alpha brings together our clients' requirement for real-time data and intelligence across the investment cycle to help them make better decisions and deliver growth for their clients. Alpha gives clients access to the complete investment cycle. We are the partner who can help them streamline and improve their day-to-day operations - freeing them to focus on innovation and growth.
The State Street Alpha E2E Product Solutions team is looking for a qualified leader with strong experience in project management, analysis, system flows and business architecture to execute on ensure that our front-to-back solutions meet our client commitments (bring them to life).
The successful candidate must be highly organized, have a deep understanding of our Front, Middle and Back Office product sets, be able to navigate the various product organizations in order to provide a seamless E2E solution delivery. The Product Enablement lead will be responsible for working in conjunction with the client and product implementation teams and solution architects on any issues that arise that require cross-coordination across product capabilities. Whereas the primary objective will be to deliver on client-specific commitments, they will also share their learnings into the product teams to ensure that solutions are designed strategically on a go-forward basis.
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Primary Responsibilities:
- Manage a team of E2E Solution analysts
- Triage and manage cross-product gaps and defects that arise from new client engagements or from clients that are being implemented
- Influence future product and architecture designs via learnings from the field
- Work with clients and internal stakeholders to understand issues that go across product sets and design solutions that will work for immediate implementation while considering the medium and long-term product design and roadmap
- Collaborate with product owners to align short term solutions with long term road maps
- Support business analysis and requirements definition
- Work with Client Solution managers and track client feedback/requests and incorporate in product road map where appropriate.
- Work closely with Business, Data and Solution Architecture to ensure alignment with strategic goals and key business decisions regarding products, services and key business initiatives.
- Understand the firm's strategic plans, business, process and architecture and apply that knowledge in the solution design
- Work with Global Delivery, Charles River, and back office business units to assess and streamline processes in order to mitigate risk, cost or service issues and generate efficiencies
- Manage demand that would come from clients that are being implemented but also certain BAU clients that are experiencing E2E integration issues
These skills will help you succeed in this role.
- Demonstrate understanding of Middle/Front/Back office operations, technology, and procedures, and an ability to learn quickly
- Consultative approach and mindset
- Strong communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders.
- Strong analytical skills including process analysis. Very strong interest in the underlying detail of the analysis is a must.
- Demonstrate excellent process and project management skills.
- Ability to organize, prioritize, balance key tasks and manage time effectively.
- Comfortable facilitating project working groups and possesses strong data gathering skills.
- Extensive knowledge of State Street platforms including Alpha, Charles River, MCH, RKS is desired (Internal Candidates only)
Education & Preferred Qualifications
- Minimum of 15 years of experience in investment operations, project management, client implementation and/or business analysis.
- Experience integrating with other industry software providers to promote platform interoperability
- Prior experience leading large scale client conversions and onboarding efforts in the financial industry
- Knowledge of products and processes related to the financial services industry would be an advantage, as is related experience in technology strategy or in a client service or business function and / or management consulting.
- Experience with designing new solutions by analyzing requirements, studying system capabilities, and writing specifications.
Additional requirements
- Domestic and/or international travel and flexible working hours may be required (i.e. weekend working and extended hours on occasion, linked to client assignments and project deadlines.)
- Candidate must be self-assured and react well within critical deadline situations
- Ability to navigate and negotiate in complex situations with cross functional teams
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
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