Job Description

The principal responsibility of this function is to ensure that all dividend data for upcoming, future events are captured and entered into the Quasar system correctly. In addition to ensure that dividend entitlements due to LGIM clients are received appropriately and processed accurately into Quasar system. To then chase up dividend entitlements due from counterparties through to receipt and resolve discrepancies between LGIM expected and actual income receipts.

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS' tools help our clients make better investment choices and act on growth opportunities.

• To accurately take receipt of market dividend data and ensure that via a reconciliation process current, accurate information on future dividend data across all markets is uploaded into Quasar.
• To process Quasar receipt of all income payments which are due to LGIM clients, within one day of receipt. To identify all receipts which do not match with expected entitlements and take necessary steps to resolve. To escalate potential problems as a result of this.
• To update unallocated income records where income cash receipts cannot be applied to outstanding entitlements. To raise such entries with the appropriate custodian and chase through to correction. To actively review and chase up unallocated income entries in order to reduce unallocated income balances.
• To establish reasons for non-receipt of dividend payments and issue written market claims promptly after the due date. To actively pursue claims as necessary to ensure prompt receipt of monies. To arrange payment of claims made against LGIM clients where overpayment has been received.
• Identify changes required to correct Quasar entitlements and advise necessary departments (Income Generations, Income Taxation, Data Services) to ensure errors do not recur.
• To compile and issue management reporting as and when necessary.
• Support other members of the team and provide a client-focused service
• To carry out other duties as reasonably required within the role.

• Technical investment knowledge/experience relevant to role.
• Experience of challenging working practices and adaptability to change.
• Collaborative and personalised approach to service commitment, delivery and continuous improvement.
• Evidence of effective working relationships with stakeholders.
• A proven track record of being flexible, adaptable and able to multi-task in a fast paced and changeable environment.
• Ability to understand issues and assist with finding innovative solutions to problems.
• Robust communication skills both verbally and written, with an ability to successfully articulate issues clearly and logically.
• Strong analytical and written skills.