Claim Team Manager - Property Field Inspection

Overview

Build your career at one of the top companies for professional growth in the U.S.! Khakis optional...

At State Farm we invest in our employees by providing a competitive Total Rewards package:

Starting Salary is $ 100,500.00 - $147,675.00 annually. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience.

You are also eligible for:

• An annual bonus based on individual and enterprise performance
• Annual merit increases
• 401(k) contribution
• Paid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what's important to you!
• Industry leading Tuition Assistance Programs
• Wellnessand mental health programs
• Discounts from hundreds of retailers through our Perks at Work program

And more!

This position is located near Cabot, Searcy, Batesville, Jonesboro, West Memphis, AR and responsible for leading a team who services these zip codes:

72515 72529 72537 72636 72512 72538 72566 72626 72658 72677 72578 72587 72668 72672 72531 72536 72601 72653 72517 72520 72528 72539 72565 72576 72617 72623 72633 72682 72554 72644 72685 72513 72542 72544 72583 72584 72585 72634 72635 72642 72651 72619 72661 72687 72714 72660 72768 72662 72727 72745 72751 72761 72776 72946 72718 72729 72734 72740 72752 72666 72704 72722 72738 72773 72948 72703 72719 72730 72749 72762 72764 72955 72670 72756 72769 72632 72638 72712 72717 72742 72744 72774 72952 72959 72611 72616 72628 72683 72713 72732 72747 72758 72760 72624 72631 72648 72701 72715 72721 72736 72739 72753 72934

Competitive candidates should reside within a commutable distance of this territory.

This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Candidates may be asked to work outside of their assigned territory as business needs dictates.

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Responsibilities

Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes:

• First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities
• Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments
• Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
• Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements
• Promoting development of employees within an inclusive environment

Qualifications

• Prior leadership experience
• Effective written and verbal communication skills
• Demonstrated leadership behaviors:
  • Promote and maintain a relentless focus on the customer when making decisions
  • Candidly assess our environment and tackle challenges head-on
  • Inspire and energize people to understand and achieve common goals
• Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
• Experience with Xactimate, XactContents
• A valid driver's license is required

Claims operations and/or call center experience preferred.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s).

Visit State Farm Careers for more information on our benefits, locations, and the hiring process