Claim Team Manager - Property Field Inspection

Overview

Build your career at one of the top companies for professional growth in the U.S.! Khakis optional...

At State Farm we invest in our employees by providing a competitive Total Rewards package:

Starting Salary is $ 100,500.00 - $147,675.00 annually. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience.

You are also eligible for:

• An annual bonus based on individual and enterprise performance
• Annual merit increases
• 401(k) contribution
• Paid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what's important to you!
• Industry leading Tuition Assistance Programs
• Wellnessand mental health programs
• Discounts from hundreds of retailers through our Perks at Work program

And more!

This position is located in Coastal, AL and responsible for leading a team who services these zip codes:

36455 36456 36473 36502 36509 36527 36532 36544 36575 36474 36475 36526 36540 36582 36605 36609 36611 36535 36567 36421 36523 36574 36603 36432 36511 36561 36571 36572 36587 36610 36420 36426 36445 36449 36480 36551 36580 36602 36604 36695 36476 36576 36613 36618 36528 36619 36542 36688 36530 36541 36555 36607 36608 36615 36549 36693 36481 36032 36451 36550 36617 36784 36442 36460 36471 36578 36030 36401 36521 36562 36606 36769 36033 36444 36454 36612 36425 36482 36483 36726 36751 36768 36037 36435 36441 36446 36436 36545

Competitive candidates should reside within a commutable distance of this territory.

This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Candidates may be asked to work outside of their assigned territory as business needs dictates.

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Responsibilities

Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes:

• First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities
• Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments
• Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
• Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements
• Promoting development of employees within an inclusive environment

Qualifications

• Prior leadership experience
• Effective written and verbal communication skills
• Demonstrated leadership behaviors:
  • Promote and maintain a relentless focus on the customer when making decisions
  • Candidly assess our environment and tackle challenges head-on
  • Inspire and energize people to understand and achieve common goals
• Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
• Experience with Xactimate, XactContents
• A valid driver's license is required

Claims operations and/or call center experience preferred.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s).

Visit State Farm Careers for more information on our benefits, locations, and the hiring process