Claim Team Manager - Property Field Inspection

Overview

Build your career at one of the top companies for professional growth in the U.S.! Khakis optional...

At State Farm we invest in our employees by providing a competitive Total Rewards package:

Starting Salary is $ 100,500.00 - $147,675.00 annually. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience.

You are also eligible for:

• An annual bonus based on individual and enterprise performance
• Annual merit increases
• 401(k) contribution
• Paid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what's important to you!
• Industry leading Tuition Assistance Programs
• Wellnessand mental health programs
• Discounts from hundreds of retailers through our Perks at Work program

And more!

This position is located in Seattle, WA and responsible for leading a team who services these zip codes:

98239 98201 98203 98236 98279 98280 98222 98240 98255 98267 98281 98284 98087 98262 98295 98235 98248 98260 98226 98233 98247 98249 98257 98266 98277 98221 98252 98253 98273 98275 98282 98287 98026 98195 98230 98263 98264 98286 98297 98021 98107 98223 98232 98288 98155 98224 98244 98271 98036 98229 98241 98250 98256 98278 98283 98019 98206 98208 98245 98251 98258 98270 98292 98296 98014 98053 98125 98133 98204 98225 98243 98261 98272 98220 98237 98238 98274 98276 98294 98028 98052 98290 98043 98074 98037 98115 98117 98020 98033 98105 98034 98072 98077 98103 98011 98012 98177

Competitive candidates should reside within a commutable distance of this territory.

This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Candidates may be asked to work outside of their assigned territory as business needs dictates.

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Responsibilities

Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes:

• First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities
• Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments
• Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
• Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements
• Promoting development of employees within an inclusive environment

Qualifications

• Prior leadership experience
• Effective written and verbal communication skills
• Demonstrated leadership behaviors:
  • Promote and maintain a relentless focus on the customer when making decisions
  • Candidly assess our environment and tackle challenges head-on
  • Inspire and energize people to understand and achieve common goals
• Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
• Experience with Xactimate, XactContents
• A valid driver's license is required

Claims operations and/or call center experience preferred.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s).

Visit State Farm Careers for more information on our benefits, locations, and the hiring process