As the acting Manager on Duty, the Team Lead coaches and mentors associates on building rapport and comfortably connecting and presenting solutions on selling opportunities throughout the store while creating a customer-centric environment. You will ensure high customer engagement while multitasking and assigning operational needs appropriately based on customer traffic. Hiring immediately.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
- Full-time hours, generous paid time off, career development program and weekly pay
- Compensation is based on qualifications and experience
- 401(k) with company match
- Full medical, dental and vision insurance
- Associate discounts on in-store and online merchandise, services and warranty plans
- Discounts at hundreds of retailers, restaurants and more
- And many more benefits
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Play an integral role in helping your store, your people and your customers win.
- Engage and inspire to achieve maximum performance with reinforcement of recognition tools as needed. Foster a sense of energy, ownership, teamwork and personal commitment for yourself and the team
- Model the way to create a customer centric environment and ensure consistency across the store. Coach every associate to create a culture of consultative selling and total solutions while focused on the customer's needs
- Support the services team through qualifying lead generation opportunities
- Drive profitable sales and service
- Be flexible to perform other duties as assigned (i.e., operational tasks)
Essential skills and experience:
- Able to work a flexible schedule based on the store's needs
- Previous experience managing others in a retail environment
- 1+ year experience selling products or services
- Ability to engage and speak to customers and understand their needs
- Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously
Preferred skills and experience:
- Key holder experience within a retail environment
Staples does not sponsor applicants for work visas for this position.
ABOUT US
The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what's possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.
Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.
Click here to learn more about the employee benefits, programs and perks offered at Staples!
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.