As a Retail Sales Supervisor, you will be a champion for customer engagement and oversee the front of store operations. You will peer coach the store team on the behaviors to win and deliver great customer service. You and the store team will focus on increasing sales, conversions, and service throughout the store, while actively engaging customers to provide complete solutions. You'll also perform daily tasks to ensure a clean, neat store.
Get great perks.
- Generous paid time off, career development program, and weekly pay
- Compensation based on qualifications and experience. Hiring immediately
- Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
- 401(k) plan with a company match, dental and vision insurance, and many more benefits; full-time associates are also eligible for medical
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Schedule an interview immediately.
- Schedule an interview potentially within minutes of applying. We'll let you know if you're not eligible. In-person interviews are at the store location
Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
- Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer
- Own weekly sales and merchandising activities
- Perform Floor Leader role, leading the team to deliver a great customer experience in all areas of the store
- Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned
- Remain available and support an engaging environment at all times
- Complete daily tasks for merchandising and sales opportunities within the store
- Assist with completing and delegating operational tasks in partnership with the GM
- Peer coach team to deliver results through role playing and feedback
Essential skills and experience:
- Able to work a flexible schedule (including nights and weekends)
- Strong customer engagement skills to engage with customers, ask questions and understand their needs
- Strong communication skills, organization, and adaptive to changing business priorities
- 1+ year experience selling retail products or services
- Experience coaching a team and/or supervising others
- Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
- Staples does not sponsor applicants for work visas for this position
ABOUT US
The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what's possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.
Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.
Click here to learn more about the employee benefits, programs and perks offered at Staples!
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.