Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
Overview:
Are you a seasoned sales professional with a track record of closing big deals and nurturing relationships with some of the world's leading brands? Do you thrive in a fast-paced environment where excellence is not just encouraged but expected? If so, we have an exciting opportunity for you. As an Account Executive at our esteemed organization, you'll be instrumental in driving growth within our Large Enterprise division in Brazil. Join us and be part of the Customer Experience revolution, where we empower global brands to connect with their consumers like never before.
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Responsibilities:
- Identifying and Closing Big Deals: You'll be at the forefront of identifying, negotiating, and closing significant deals within a defined territory. Working closely with Chief Marketing Officers (CMOs) and Chief Technology Officers (CTOs) of renowned brands, you'll craft tailored solutions that enable our clients to emerge victorious in their respective markets. Your unwavering dedication to customer satisfaction will set you apart.
- Building Relationships: Success in this role hinges on your ability to build strong relationships with multiple stakeholders. By understanding and addressing the needs of our clients, you'll foster trust and loyalty, ultimately driving business growth. We believe in the power of genuine connections and the positive influence they can have on our endeavors.
- Active Networking and Lead Generation: With a passion for uncovering new opportunities, you'll proactively seek out sales leads and business prospects through strategic networking and referrals. Your relentless pursuit of excellence will ensure a steady pipeline of potential deals, driving revenue generation.
- Continuous Learning and Improvement: In our dynamic industry, staying ahead requires constant learning and adaptation. You'll immerse yourself in the nuances of our sector, keeping abreast of industry trends, market dynamics, and competitor strategies. Your curiosity and thirst for knowledge will give you the edge needed to excel in this role.
- Seeking Feedback and Personal Development: We believe in the power of feedback and continuous improvement. You'll actively seek feedback from leaders, peers, and clients, leveraging it to refine your skills and enhance your performance. Your commitment to personal growth and integrity will be the cornerstone of your success.
Qualifications:
- Sales Excellence: You belong to the top 10% of sales professionals in your current company/division, with a proven track record of exceptional performance. Your passion, persistence, and resilience drive you to achieve excellence in all your endeavors.
- Intellectual Agility and Work Ethic: In our fast-paced industry, agility of mind and unwavering work ethic are essential. Your sharp intellect and dedication set you apart, enabling you to navigate complex enterprise software sales with finesse.
- Enterprise Software Sales Experience: With 4-8 years of experience in enterprise software sales, you've encountered and overcome a myriad of obstacles in closing complex SaaS deals. Your customer obsession fuels your success, driving you to deliver unparalleled solutions to meet client needs.
- Relationship Building: Your ability to build genuine, lasting relationships is unparalleled. You understand that relationships are the bedrock of success, and you leverage them to identify and capitalize on new business opportunities. Your empathy and sincerity resonate with clients, fostering trust and loyalty.
- Passion for Customer Experience: You're passionate about the Customer Experience revolution, recognizing the transformative impact of social media on global brands. Your ability to navigate this evolving landscape and harness the power of social interactions will be instrumental in driving our mission forward.
- Fluency in English, Spanish prefer
Nice to Have: Contact Center Experience/Background
Perks and Benefits:
- Competitive salary with lucrative incentives
- Comprehensive health and wellness benefits
- Opportunities for professional development and growth
- Collaborative and inclusive work culture
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.