Disclaimer: SEO has identified an internal candidate as a finalist for this position.

Title: Engagement & Communications Coordinator, 10th Grade

Department: SEO Scholars, High School

Report to: Assistant Director, 10th Grade

Compensation: $28.00-$33.00 hourly

FLSA: Non-Exempt

Location: Hybrid – 2 days/week in office

All candidates must be within commutable distance of SEO’s offices at 55 Exchange Place, New York, NY 10005, upon hire.  

ABOUT SEO

For more than 60 years, SEO has created a more equitable society by closing the educational and career opportunity gap for ambitious Black, Hispanic/Latinx, and Native American young people. All are welcome to apply to our programs. 

POSITION OVERVIEW

The Engagement & Communications Coordinator is responsible for coordinating engagement initiatives and events aimed at strengthening community cohesion and student retention in the 10th-grade HS Scholars program. This includes partnering with the Program Managers and the data team in managing data systems and processes, special events, and internal and external communication with parents, guardians and caregivers, high schools partners, colleges and universities, and departments within SEO. The Engagement & Communications Coordinator is a highly organized, dynamic team player with a keen eye for detail, the ability to handle multiple responsibilities, and a commitment to providing opportunities to underserved high school students.  The position acts as the supportive anchor of the 10th Grade department, ensuring all data is shared and used effectively between the Program Managers and takes the lead on integral community initiatives. The Engagement & Communications Coordinator works as part of a five-person team that includes three Program Managers and an Assistant Director, 10th Grade.

RESPONSIBILITIES

PROJECT MANAGEMENT – 40%

• Manage community-based initiatives such as Lunch Fun events, Court Watch, Peer to Peer mentoring programs, Incentive Programs, Swag designs, etc. with a focus on increasing Scholars’ program satisfaction and leadership opportunities in coordination with Program Managers
• Research and compile a list of prospective volunteer and internship opportunities/partnerships to assist with a long-term strategy of building enrichment opportunities for 10th-grade Scholars
• Coordinate family and school partner engagement initiatives, including the planning of family workshops, orientations, and transition meetings
• In coordination with other grade-level reps, plan and execute 10th Grade college exposure opportunities including creating an effective itinerary, coordinating with college partners, collecting and tracking relevant data including transcripts, family income, and college value preferences
• Coordinate other projects as assigned

DATA MANAGEMENT – 40%

• Manage the 10th-grade data tracking and management systems including transcript collection, mock SAT scores, assignment completion, attendance, and income collection by ensuring that systems and processes are updated and aligned with org-wide systems
• Partner with the Research & Evaluation team to provide feedback on data processes for collecting, tracking, and managing student data based on program needs, including creating systems for better data-sharing between relevant departments.
• Oversee incentive program, including the tracking of individual and group progress and analyzing patterns of growth to implement advising strategies for Program Managers
• Analyze qualitative (survey, focus groups, etc.) and quantitative data (Brightspace dashboards) to better inform grade-level best practices

COMMUNICATIONS MANAGEMENT– 20%

• Create marketing materials (ie. flyers, blurbs, etc.) for upcoming engagement events as well as appealing curriculum connection slides following guidelines set by SEO’s Communication Department
• Facilitate engagement initiative updates and messaging in Opening Circles, parent meetings, etc.
• Manage positive phone call outreach process to families and mass communication including text messaging strategies
• Manager and content creator of mass opportunity email and 10th-grade content for SEO Family Website
• Create a strategic communication timeline to update school partners regarding Scholar
• progress and retention updates

QUALIFICATIONS 

• Bachelor’s degree required
• Experience managing complex projects with multiple deadlines
• Exceptional written/oral communication skills

COMPETENCIES & SKILLS

• Demonstrated passion for closing the achievement and opportunity gap on the high school and college level for first-generation and under-served students
• Data-driven and results-oriented with an unquestionable commitment to high-quality work
• Excellent interpersonal skills and a high level of professionalism
• Excellent organizational skills, detail orientation, and ability to multitask and handle changing priorities
• Ability to thrive in a fast-paced, entrepreneurial environment
• Intermediate to advanced Excel skills and experience working with Salesforce databases
• Bilingual Spanish/English is highly preferred
• Ability to work a Tuesday to Saturday schedule from Sept to May as well as some evenings as needed

COMPENSATION & BENEFITS 

SEO offers a competitive compensation package and comprehensive benefits plan including low-cost health, vision, and dental options, a generous holiday schedule and PTO policies, disability coverage, fully paid time off for new parents, and employer contributions to health reimbursement and retirement accounts. We are constantly working to improve our benefits each year based on the needs of our employees. We value wellness and strive to consistently use a DEIB lens to put people first and foremost.

The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time.

EEOC Policy

At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from all communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities are strongly encouraged to apply.

Equal Employment Opportunity is not just the law, it is our commitment.

Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status.

If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.

THE ORGANIZATION

Established in 1963 by Michael Osheowitz, SEO (Sponsors for Educational Opportunity), is an educational non-profit focused on improving outcomes for students from underserved backgrounds. For over 60 years, SEO has been an innovator in education, mentorship, and creating educational programs and opportunities that maximize the full potential of our participants. Each year SEO serves 7,000+ participants nationally, and the organization is widely recognized for developing best-in-class programs with exceptional results.

Not every SEO participant is on the same journey, but all are hungry for opportunity and SEO creates an ecosystem of excellence. Learn more about SEO's programs here: https://www.seo-usa.org/our-programs/