JOB SUMMARY:

This position is responsible for the HVAC-R maintenance and/or repair, of a variety of specialized equipment in an assigned group of 7-Eleven (family of brands) stores within a geographic area. Service calls are initiated from the store via 7Help work orders to appropriate technician. Position reports to the Area Facilities Manager.

JOB RESPONSIBILITIES:

Job responsibilities and qualifications may be superseded by local, state, or federal regulations

• Responds to work orders for a wide variety of in-store equipment which include, but may not be limited to minor repairs of HVAC, minor repairs to refrigeration, cold beverage equipment (ex. tea, fountain, FBD, FCB, creamer machine), fountain/backroom ice makers
• Responds to work orders related to plumbing, electrical, and general maintenance issues
• Completes preventative and basic maintenance tasks on structures and other equipment including, but not limited to dispensers, point of sale (POS), computers, security equipment, telephone and data lines, heating and air conditioning systems, refrigeration equipment, lighting, signs, and pumps as required
• Responsible for replacing ‘plug and play' equipment as needed
• Schedules and prioritizes duties and work assignments on a daily basis
• Minor repairs to equipment (such as hoses, nozzles, fuel filters, decals, HVAC filters, water filters, etc.) as needed
• Responsible for ordering and management of parts inventory for truck
• Completes required reports and paperwork daily to account for the time and use of parts and materials
• Observes and inspects equipment to determine if servicing or further action is required
• Knowledge of HVAC installation, troubleshooting, repair, and maintenance
• Ability to use hand and power tools applicable to job
• Knowledge of refrigerant recovery and safe disposal of refrigerant
• Ability to perform preventative maintenance according to published guidelines
• Ability to read, understand, follow, and enforce safety procedure
• Working knowledge of HVAC/associated system employing computer-based monitoring and control devices
• Knowledge of mechanical or electrical equipment, plumbing, utilities, distribution systems, and controls, including maintenance and troubleshooting
• Ability to use computer-based monitoring/control devices in maintaining and troubleshooting HVAC systems
• Working analytical and problem-solving skills
• Assign work to and oversees the work of direct service providers in the HVAC trade
• Understand and carry out oral and written instructions
• Establish and maintain cooperative work relationships
• Assist with training of lesser experienced techs as needed
• Work independently and under minimal supervision
• Available 24 hours per day, 7 days per week on an on-call emergency basis, in addition to a normal work schedule.

• Show Leadership (Practice Leadership skills Daily)
• Peer to Peer Tech support
• Effective communication
• Projects/Stretch assignments
• Facility location ownership
• Ability to lead the team (meetings, projects...)