PRODUCTION OPERATIONS ANALYST (STARLINK)

At SpaceX we’re leveraging our experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation and is providing fast, reliable internet to 4M+ users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We’ve only begun to scratch the surface of Starlink’s potential global impact and are looking for best-in-class engineers to help maximize Starlink’s utility for communities and businesses around the world.

RESPONSIBILITIES:

• Own data integrity, tool maintenance, and reporting quality for the production strategy, operations, and planning team
• Develop and improve data inputs for demand signals, machine utilization, and general production prioritization
• Analyze and determine insights from trends and operating metrics to inform critical department strategy and targets
• Define and develop department-level metrics and associated dashboards that quantify the health of our operation and influence change
• Train internal users and leaders on dashboard and tool usage, assist in troubleshooting
• Improve data capture for future Starlink factory use cases, identifying requirements and collaborating with software development teams on development
• Produce data visualizations using both Grafana and PowerBI software tools
• Produce complex ad-hoc queries and reports to steer the production organization
• Design, develop, and debug new tools to best fit the needs of a fast-paced growth
• Support new line bring-up, continuous improvement, and larger cross-functional strategic initiatives
• Integrate with all levels of the business to understand current workflows and identify systematic gaps; help rapidly answer tactical business questions through analytical frameworks
• Develop automation that creates efficiencies within Starlink factory operations and across functions

BASIC QUALIFICATIONS:

• Bachelor's degree in computer science, management information systems, statistics, operations management, engineering, mathematics, or similar technical discipline
• 2+ years of experience in manufacturing, operations, supply chain management, or consulting role
• 1+ years of experience with SQL and creating and managing dashboards using data visualization tools

PREFERRED SKILLS AND EXPERIENCE:

• SQL proficiency (i.e. advanced joins, views/table distinctions, and basic query optimizations)
• Proficient in at least one analytics language (ex. Python)
• Experience with time-series databases (ex: InfluxDB)
• Experience with web-based Python applications (ex: Flask)
• Advanced understanding of database structures, query optimizations, ETL development
• Start-up, consulting, or other demonstrated experience in high-growth, fast-paced, rapidly changing environment
• Strong project management and self-directed prioritization skills
• Exceptional ability to communicate technical concepts to non-technical audiences at all organizational levels
• Ability to develop and maintain strong relationships across disciplines and with multiple levels of management
• Experience performing data analysis on manufacturing systems (e.g. manufacturing execution systems, enterprise resource planning)
• Master’s degree in computer science, management information systems, statistics, operations management, engineering, mathematics, or similar technical discipline

ADDITIONAL REQUIREMENTS:

• Must be willing to work extended hours and/or weekends as needed
• Must be willing to travel up to 10%

COMPENSATION AND BENEFITS:

Pay range:    
Production Operations Analyst/Level I: $75,000.00 - $95,000.00/per year    
Production Operations Analyst/Level II: $90,000.00 - $115,000.00/per year    

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k)-retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave.