Inside Sales Representative

Your career grows here.

At Richards Electric, a brand owned by Sonepar, we are a leader in electrical distribution. Under Richards Electric we continue to grow throughout the Midwest, including locations in Illinois, Indiana, Iowa, Ohio and Missouri. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset-- adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own mistakes.

We have a great opportunity for a motivated Inside Sales Representative to join our team! You will play a crucial role in helping us grow our market share by nurturing existing client relationships and providing outstanding customer service. The ideal candidate is passionate about sales, possesses excellent communication skills, and thrives in a fast-paced environment.

• Understand client needs and requirements to recommend appropriate electrical products or solutions that meet their specific needs.
• Provide product information, pricing, and quotes to clients in a timely and accurate manner by phone and email.
• Enters, tracks, bills, and expedites direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate.
• Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business.
• Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives. Finds win-win solutions for all involved parties.
• Work closely with other departments, such as logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment.
• Stay up-to-date on industry trends and market developments to better serve customers.
• Participate in training gaining electrical product knowledge and application to create value to the end use market.

• High School diploma or equivalent, with secondary or post-secondary coursework concentrated in sales/marketing, or equivalent on the job experience as determined by Richards Electric.
• At least two (2) years of sales, electrical or distribution experience and/or product and application knowledge.
• Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
• Strong customer service orientation.
• Ability to perform basic mathematical functions/calculations.
• Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
• Proven attentiveness to detail coupled with problem analysis and resolution skills.
• Ability to sit and/or alternate between sitting and standing at will.
• Ability to use a keyboard to enter text or data into a computer.
• Ability to speak to express or exchange ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
• Ability to hear, understand, and distinguish speech and/or other sounds. (i.e., in person speech, telephone, computer, etc.)
• Clarity of vision ability of approximately 20 inches or less (i.e., use of computers.)

• Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
• 401K match program
• Paid time off and paid holidays
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement
• Employee Discount on products