Branch Operations Manager

Founded in Denver in 1987, QED aims to provide high-quality electrical products and services to the industry. QED employs over 500 associates across 18 branches within Arizona and Colorado to serve commercial and residential contractors, industrial facilities, and OEM businesses.

At QED, we embrace what makes us unique. As a company with local roots and global reach, we excel at the diversity of our Associates and the different ways each of us contributes to our success. What keeps us at the forefront of progress? OUR PEOPLE. No matter where they work or who they are, we trust their individual skills and qualities and give them everything they need to reach their full potential.

Branch Operations Manager

The Branch Operations Manager is responsible for driving counter sales growth, implement company initiatives, and ensuring efficient inventory management and control. This role will oversee daily operations activities and hold P&L responsibility, ensuring the highest standards of service and operational excellence.

• Partner with Regional Branch Operations Managers to develop and execute sales strategies to meet or exceed targets.
• Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates.
• Prepares sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Implement and monitor company initiatives to enhance operational efficiency and customer satisfaction.
• Establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.
• Establishes goals and objectives for assigned area to meet overall department goals; develops and implements new and revised methods or procedures to improve efficiency and help achieve goals.
• Ensures proper training of employees effective and safe usage of equipment and machinery.
• Inspects physical condition of warehouse and equipment.
• Prepares work order for repairs and requisitions for replacement of equipment.
• Confers with department heads to ensure coordination of warehouse activities with activities of other functions such as production, sales, and procurement.
• Advises and instructs subordinates in all aspects of work; ensures adherence to Company's safety policies and procedures.
• Reviews and evaluates the progress of employees in accordance with company guidelines.
• Exercises authority for independent decision-making affecting warehouse.
• Transmits administrative information, policies and procedures, decisions, changes, etc. to subordinates.
• Analyzes operational issues to determine the most effective and efficient use of all resources.
• Plans and schedules tasks over the short and long range to determine priorities and assign work.
• Compiles and prepares reports for management regarding area operations and financial matters.
• Controls inventory levels and coordinates and organizes annual inventory counts for assigned area/division.
• Resolves customer complaints, questions and inventory problems presented by subordinate staff.
• Manages property control system; assigns numbers, tags and ensures appropriate documentation of location, description and other data.
• Maintains inventory levels; purchases equipment, materials, furniture or other supplies in accordance with budget and priorities.
• Determines disposition of used or damaged property and handles accordingly.
• Other responsibilities may be assigned.

• In-depth knowledge of electrical products and their applications.
• Ability to read, analyze, and interpret financial reports
• Experience with Eclipse or similar CRM system
• Exceptional customer service skills with a focus on building long-term relationships.
• Highly motivated with a proactive approach to problem-solving.
• Strong computer skills, including proficiency in inventory management software and Microsoft Office Suite.
• Strong leadership skills including coaching, mentoring and listening
• Ability to effectively present information to top management and speak effectively before groups of customers, vendors or employees.
• Excellent communication and interpersonal skills
• Must be a team player and abide by QED's strong core values and beliefs.

• Benefit eligibility after 30 days of employment including several company paid benefits
• 401(k) eligibility with competitive company match
• Access to wellness rewards, discount plans, paid parental leave and Employee Assistance Program (EAP) services
• Vacation, Holidays, Personal/Sick Days, Jury Duty, Bereavement Days
• Promotional opportunity
• Work in a fast paced and innovative company, meeting passionate associates with diverse backgrounds and experiences