We are looking for Member Admin Coordinator will be responsible for;
- Graduated from related departments of universities
- Good command of written and spoken English and Turkish
- Proficient in advanced MS Office programs
- High communication skills
- Attention to detail and attention to detail
- Guest/Member oriented
- Able to use time effectively and analytical
Job Description
- Monitoring accounts to identify overdue payments
- Monitor accounts to identify outstanding debts
- Find and contact customer to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Report on collection activity
- Handle questions or complaints
- Manage inbound and outbound calls in a timely manner
- Identify customers’ needs, clarify information, research every issue and provide solutionsand/or alternatives
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