The role…

Based in Manhattan and reporting to the Corporate Controller- Americas, the Manager- Accounting Operations will be the key contact between the accounting team and site personnel. This role will manage end-to-end business processes and adherence to policies and procedures for the North America region, with a heavy focus on purchase to pay and order to cash activities.   This is a finance/operations hybrid role.

• Conduct company-wide training and refresh on processes, policies, roles and responsibilities. Develop policies and procedures where necessary.
• Liaison with P&D and employee managers to ensure compliance with policies and provide guidance and plan for remedy of non-compliance issues.
• Address site inquiries needing attention as it relates to accounting and related activities and build strong partnerships with site management.
• Work with Corporate Controller to develop standard operating procedures (SOP’s).
• Liaison with house events teams on weekly vendor management, critical actions and facilitation of payment process.
• Liaison with site personnel on monthly guest ledger management, recoverability of receivables and bad debt expense.
• Develop and provide weekly monitoring and reporting related to P2P and OTC activities, including compliance related to procurement, accounts payable, corporate credit card spending, company T&E, guest ledger activity, deposit ledger activity and in-house sales activity.
• Responsible for month-end close review and approvals related to credit card and T&E coding and journals.
• Responsible for capex monitoring, and review of fixed assets and month-end depreciation calculations.
• Supervise a team of 2, Staff Accountant- Operations and Accounts Payable Specialist.
• Responsible for month-end balance sheet account reconciliations as it relates to sales and purchase ledgers, including assessing proper cut-off and resolution of suspense items and unapplied cash.
• Responsible for establishing procedures for vendor account reconciliation, which includes review of staff work, follow-up on discrepancies and liaise with A/P Manager on vendor escalations.
• Implementation and monitoring of internal controls related to daily site activities, including daily sales close-out procedures, cash handling/pick-up, inventory management, receiving of goods and services, and refund processing.

Required Skills/Qualifications

• Experience- 8+ years with 4+ years of supervisory experience and working cross-functionally with operations teams.
• Industry- The ideal candidate would have experience in the hospitality, retail and/or CPG industries. In addition, experience working in a public company environment, multi-location or multi-business unit experience.
• Technical Skills- Academic background in accounting, finance or related field is required. In addition, notable experience with drafting of SOP’s and suggesting process automation and improvements from the viewpoint of full workflow from operations to finance.
• Software Skills- Proficient in Microsoft Office Suite (i.e., Excel, Word, and PowerPoint) and direct experience with automated A/P platforms, POS systems and working in ERP systems. Experience with ERP design, testing and implementation as it relates to full process P2P and OTC activities is strongly desired.
• Experience partnering with site operators to build strong relationships towards the goal of effectively supporting business operations.
• Ability to thrive in a fast paced, dynamic environment and possess the skills to rapidly execute change.
• Candidate must be detail oriented, have a high level of intellectual curiosity and be an effective problem solver and communicator. This includes exemplary time management skills and ability to develop and manage execution of daily activities coupled with reporting requirements, and project planning.

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry, or lift at least 40 pounds.
• Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.