Gym Manager - Soho House Sao Paulo

Scope of the Job

At Soho House, the Gym Manager is dedicated to health, wellness, and fitness. The Gym Manager is a dynamic role that oversees every aspect of the day-to-day management of Soho House fitness centers. Responsibilities include ensuring the safety and cleanliness of the gym and ensuring that the equipment and machines are in excellent working condition.

A successful Gym Manager is an energetic and enthusiastic leader who ensures locker rooms and sauna are hygienic, creating and scheduling classes and personal training sessions, scheduling the gym team, and overseeing the work of the gym staff.

• Influential fitness leader responsible for providing high quality fitness training, advice, programs, and inductions to members and staff as well as overseeing staffing levels and member events
• Oversee team management including recruitment, on-boarding, training, payroll and disciplinary procedures. As well as staff performance, conducting appraisals and strategize with leadership to assess staff performance and development while maintaining professional relationships
• Monitor and analyze delivery of services to identify opportunities for quality of delivery, attendance figures, and making changes where needed to increase profit margins and revenue streams
• Ensure that all financial transactions are completed in accordance with finance procedures, including security, processing and banking (as appropriate) as well as responsible for partnering with General Manager and local leadership to create, maintain and manage reporting on monthly performance of the facility against budget projections
• Collaborate with the Marketing and Events Team with the promotion of facility services and amenities to optimize new membership and potential profit increases
• Prepare and maintain detailed records of day-to-day operations and write corresponding reports manage gym database systems effectively for sales, renewals, direct debits, customer exits and membership numbers
• Vendor management and supply and procurement activities and deal with equipment manufacturers to ensure all pieces of gym equipment comply with safety and Soho House standards and organize the repair, cleaning, maintenance, and purchase of gym machines
• Adhere to health and safety policy (I.e. IIPP, worker’s comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies procedures, and standards and local, state, and federal law as applicable

Experience Required

• Solid experience in a similar role in fitness, health and wellness
• Trainer certification: ACSM, NSCA, NASM, CFSC, CSCS, ACE, CFlvl1.
• Knowledge of safeguarding and health and safety matters
• Strong communication and people skills