Who We Are…

 

We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. www.sohohouse.com/careers. We’d love you to come on board as our next Floor Manager in Mumbai.

 

Opportunities for all…

 

Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

 

Floor Manager – Soho House Mumbai

 

Benefits

 

Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

 

Membership

Two Week-offs a week

100% of service charges are distributed among team members

Discount on Food, wine-spirits & rooms

Discount on all Cowshed products (up to 50%)

Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate.

Continuous training to develop yourself personally and professionally

Local Pension plan and Health Scheme

 

What We Are Looking For

 

We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills.

 

You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated.

 

Furthermore, we would like you to be able to say yes to the following:

 

Team player who communicates well with all colleagues

Punctual, reliable and trustworthy

Sense of urgency

Yes, yes, yes mentality

Can do attitude

 

Job Summary

• Compile variance reports, weekly management reports and any other reports deemed necessary.
• Assist the ClubManager with managing the F&B operations to ensure the achievement of established food and beverage quality and guest service quality standards
• Play a significant role in achieving departmental revenue and profit goals.
• Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures.
• Assume the duties and responsibilities of the Club Manager in his absence.
• Control and analyze, on an on-going basis, the following:
  Sales / Costs / Quality and presentation of food and beverage products / Service standard / Condition and cleanliness of facilities and equipment / Guest Satisfaction.
• Assist Manager in determining the minimum and maximum stocks of all food, beverage, material and equipment.
• Direct the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards.
• Maintain an efficient program of scheduling to ensure a high standard of service with the use of minimum man-hours.
• Maintain and instruct assigned personnel as to safety policies and procedures and follow up to ensure hazards are eliminated.
• Act immediately on all guest complaints to ensure that corrections are made when as soon as possible.