Soho Farmhouse Ibiza…

Set in a working olive grove, Farmhouse Ibiza brings all the things we love about Soho Farmhouse in Oxfordshire to members living and visiting the White Island including bedrooms, an outdoor pool, a holistic wellness experience with a gym, yoga deck and treatment rooms and an organic kitchen garden restaurant and bar.

The Role… 

As Club Manager at Soho House, you are an ambassador for the brand with a detailed knowledge of the Soho House Group and its concept including all menus and food & beverage offerings. Demonstrating a professional approach towards our managers, employees and Members, you are responsible for the day-to-day management of the club, any associated events in the club and including the member and guest experience. 

Main Duties…

• Be visible on the floor and engaging with the members gaining feedback and noting any comments through the reporting channels and directly to the kitchen and front of house team
• Ensuring that members and guests have a great experience and resolving any issues before they depart
• Ordering and purchasing of products for the Club
• Manage and operate the POS system and ensure all items are updated as necessary
• Contact person for all staff for any requests and problems and being responsible and pro-active in problem solving
• To ensure that the club team is appropriately groomed and wearing the correct uniform in accordance with site and company standards
• Ensure the menus are updated monthly and are correct at time of printing, adhere to GM’s deadlines for menu printing
• Coordinate tasks and work with other departments to ensure that the department runs efficiently
• Print, organize, and separate various necessary documents, summarize relevant information, and distribute information to appropriate employees
• Ensure employee compliance with company standards and policies and external regulations
• Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job
• Assign and ensure work tasks are completed on time and that they meet appropriate quality standards
• Maintain the highest level of appearance at all times
• Be physically fit and able to safely and repeatedly lift, bend, twist and be able to stand/walk for long periods of time
• Prepare and monitor rotas for the club staff and reduce unnecessary overtime – work efficiently

What we are looking for...

• Up to 3-5 years’ experience in a busy hospitality venue within a Senior Management capacity
• Innovator and influencer with previous experience managing F&B operations
• Excellent interpersonal skills and ability to build relationships (internal and external)
• Strong attention to details
• Excellent customer service
• Fluent in English
• Organised and reliable
• Ability to work and maximize relationships within a diverse team
• Computer literacy within Opera, Micros and Adaco advantageous
• Full understanding of local authority requirements
• Personal license holder
• SIA knowledge, understanding and experience

Benefits…

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

• Every House Membership
• Team Meal whilst on Shift Prepared by our Chefs
• 50% Staff Discount on Food & Beverage and up to 50% off Soho Home & Cowshed
• $100 Staff Room Rate (subject to availability)
• Day off on your Birthday (or the week before/after)
• Anniversary Gifts for Key Milestones