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Role Overview
Entegra Procurement Services is a subsidiary of Sodexo and part of a global procurement network that manages more than $36 billion in spend for food, services and supplies, and serves more than 120,000 purchasing sites throughout the United States alone. Entegra Procurement Services provides procurement management for multi-unit clients in industries including seniors, leisure, hotels, and restaurants. We deliver procurement solutions that drive operational effectiveness and innovative products and services.
Entegra is seeking a Senior Manager - Training & Change Management to join our team. The successful candidate will play an integral role in short-term and long-term projects. Working with the business, this individual will create and implement training content and learning experiences for client-facing digital products and contribute to change management for new initiatives. Your experience as a top-level contributor with expertise in Digital Adaption Platforms (DAPs), content authoring, and video editing to deliver top-notch client facing training content as it relates to our digital transformation goal is key to your success.
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This is a Remote opportunity with candidate currently residing within 1½ hours of a major airport in one of the preferred locations listed below. Candidate must support East Coast working hours.
- Mid-Atlantic: Atlanta (GA); Maryland; Washington, DC; Virginia.
- Northeast: New York (NY); New Jersey (NJ); Pennsylvania (PA); Delaware (DE).
- Midwest: Chicago (IL); Indianapolis (IN).
- Southeast: Dallas (TX); Irving (TX); San Antonio (TX).
What You'll Do
- Create and implement training content and learning experiences including eLearning modules, How To, FAQs, and other training materials.
- Deliver interactive instruction through training materials and presentations in both live and virtual classroom environments.
- Develop and deliver new training videos and other assets associated with the introduction of new products and features, services and/or sales methodologies in partnership with product, marketing, and sales.
- Facilitate workshops, meetings, and other client interactions.
- Provide training (i.e., hands on training and training materials), and organizational development support to support change and ensure adoption of technology.
- Support the program/project manager with the definition and integration of change management activities into program/project plans.
- Participate in reviewing and improving the overall change management strategy, working with leaders to ensure tailored approaches.
- Support the project team to develop stakeholder/ and partner outreach and engagement efforts to obtain awareness, understanding, buy-in, and support.
- Maintain liaison with internal and external training agencies and advisory services.
- Implement surveys to measure learner experience and collect feedback for improvements, adjusting training curricula as needed.
- Stay up to date on emerging trends and technologies related to learning solutions development and instructional design.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- 3+ years' experience in training, onboarding, and enablement, preferably in the SaaS software space.
- Change management experience preferred.
- Experience in Learning Management Systems, Instructional Design experience, Digital Adaption Platforms like Walkme, Attensi, Adobe or similar tools.
- Innovative, energetic, entrepreneurial self-starter who has experience taking initiative and owning end-to-end deliverables in a fast-paced, multi-priority, ambiguous environment.
- Strong ability to create and facilitate presentations and workshops across multiple topics to audiences of varying roles and tenure.
- Keen attention to detail, high degree of accountability and integrity
- Experience leading internal communications activities for organizational initiatives.
- Demonstrated experience producing organization-wide communications and communications strategies.
- Excellent verbal, interpersonal, and written communication skills to include experience with developing and delivering presentations, editing, and proofreading.
- Familiarity with agile development methods and practices.
- Ability to explain complex technical concepts in an easily understandable written format.
- Strong computer skills with Microsoft Applications (Word, Excel, PowerPoint, and Visio)
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 3 years of organizational change experience.