Senior Hospitality Manager - Banquets - Colorado Convention Center

Opened in 1990, with more than 100 professional meeting planners working together with architects to design every aspect of the building, the result was simple; a sensible, state-of-the-art facility with easy traffic flow and everything you need in a stunningly beautiful building in the heart of downtown Denver. Expanded in 2005, well-known as one of the most practical and "user friendly" meeting facilities, the Colorado Convention Center is now home to over 250+ events annually. The Colorado Convention Center is located within easy walking distance of over 8,400 hotel rooms, 300 restaurants, 9 theatres of the Denver Performing Arts Complex and a wide variety of shopping and retail outlets.

The expansion of the Colorado Convention Center includes a new 80,000 square foot column free multipurpose room and outdoor rooftop terrace with sweeping views of the city skyline and mountains. The project will be the largest ballroom in Colorado and expand one of the largest buildings in Denver. On the ground floor, there will be lobby renovations and seamless integration with the existing building, while offering attendees safe and easy access to an additional 150,000 square feet of meeting space, 600,000 square feet of exhibit space and a 5,000 seat Bellco Theatre. The improvements will serve the needs of modern day convention-goers and differentiate the facility from others, ensuring it remains an attractive and global competitor. When complete, the expansion will generate an additional $85 million in annual economic impact. The project is anticipated to be completed in late 2023, while ensuring it can continue to operate during

Principal Function:

The Senior Hospitality Manager - Banquets serves as a visible and key member of the unit-level Leadership Team and is responsible for managing the operations of one or more departments in Banquet and Catering department. The Senior Hospitality Manager - Banquets will exemplify and display unquestionable ethical conduct in both business and personal dealings, as they are responsible to model Sodexo Live!'s vision and values, ensuring in all ways for the customer, employees, the industry and the local community that Sodexo Live! is held in the highest regard.

The Senior Hospitality Manager - Banquets is responsible for managing and maximizing the productivity of the operations and administrative staff and is accountable for directing and coordinating the resources, tasks, requirements and processes related to the unit's day-to-day operating budget for their designated department, as well as, communicate and implement seasonal and long-term business strategies to drive sales revenue and meet or exceed the unit's overall financial goals. They will provide support and hands-on assistance to plan, prepare, oversee, report and reconcile the unit's on-going business activities to ensure its commercial success.

The Senior Hospitality Manager - Banquets will contribute to Sodexo Live!'s goal to be #1 in Event Hospitality and the #1 Employer of Choice through the performance of activities geared toward the creation of an energized and positive work environment for all venue staff. Working in close partnership with the unit's various divisions and key department heads will create, lead and execute food and beverage experiences that exceed guest expectations and maximize revenue while controlling expenses.

Essential Responsibilities:

• Develop and implement business strategies for enhancing operations and for driving and maximizing unit revenues through implementation and oversight of systems and policies related to designated departments operations.
• Communicate and promote Sodexo Live!'s culture and values; Provide hands-on leadership and direction to department staff; Serve as a leadership role model and create an exceptional employment experience for Sodexo Live!'s staff.
• Maximize Sodexo Live!'s revenue and operational excellence through implementation and oversight of systems and policies. Contributes to the efficient operation of the business unit by partnering with all levels of management. Monitors and ensures all aspects of operations are completed in an efficient and effective manner.
• Contribute to goal of making Sodexo Live! #1 in Event Hospitality and the #1 Employer of Choice by creating an environment where exceptional service and quality, well-executed dining experiences are delivered to each guest, supporting Sodexo Live!'s goal of 100% customer satisfaction.

Qualifications/Skills:

• Bachelor's degree and/or appropriate combination of education and work experience to facilitate on-the-job effectiveness.
• 3-5 years of previous operations leadership experience in a complex food service environment.
• Significant expertise in food and beverage management with a catering emphasis in a high stress, fast paced environment.
• Up-to-date certifications for safe food handling and responsible alcoholic beverage service.
• Demonstrated financial acumen with strong background in P&L management; Previous experience in developing operating budgets and established history of meeting or exceeding established financial objectives.
• Demonstrated ability to understand and effectively implement written and verbal instructions.
• Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish assigned tasks.
• Exceptional computer skills and familiarity with property management systems such as a Banquet Event Order Software.
• Scheduling flexibility to meet operational needs as business demands require.

Other Requirements:

• Requires lifting up to 50 pounds on a regular and continuing basis. Must be able to work in extremes of cold and heat.

Hours may be extended or irregular to include nights, weekends and holidays.

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.