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Join a team that embraces your love for working with people, mentoring them as they achieve personal and professional goals.
SodexoMAGIC is seeking a Retail Operations Manager at Jackson Memorial Hospital in Miami, FL. Jackson Memorial Hospital is an accredited, non-profit, tertiary care hospital and the major teaching facility for the University of Miami Leonard M. Miller School of Medicine. With more than 1,550 licensed beds, Jackson Memorial Hospital is a referral center, a magnet for medical research, and home to Ryder Trauma Center - the only adult and pediatric Level 1 trauma center in Miami-Dade County.
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The ideal candidate will be proficient controlling costs and have a passion for patient and employee satisfaction. This person will excel in driving results collaboratively with Sodexo and our client. They will focus on safety, client communication, staff development. Union experience- a plus!
We are looking for highly engaged leaders with healthcare experience and the ability to manage labor efficiently and a proven track record of driving patient satisfaction and the patient experience.
If you are a strong leader with a successful background in Healthcare Retail Food, Patient Services and Production Operations- you are encouraged to apply now!*
Learn more about Jackson Memorial Hospital Jackson Memorial Hospital (jacksonhealth.org)
The successful candidate will:
- Establishes a safe work environment
- Assumes General Manager's (GM) responsibilities and authority in their absence
- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention
- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes
- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met
- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan
- Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies
We are looking for candidates who:
- have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
- have culinary production experience and a strong background in safety and sanitation compliance;
- can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
- are enthusiastic and confident;
- ability to drive employee success to enhance the value of the food and nutrition team; I
- prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or
- demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC), Sodexo Menu Graphics (SMG), Catetrax and is proficient in computer skills and report management experience. This does not apply to external candidates.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
Qualifications & Requirements
Basic Education Requirement - Bachelor's Degree or equivalent experience
Basic Management Experience - 3 years
Basic Functional Experience - 3 years of experience in retail operations
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.