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Sodexo is seeking an experienced and motivated Retail Manager 3 for Northwestern State University located in Natchitoches, LA. Our Retail Manager 3 will oversee the campus's Chick-Fil-A with additional venues on the horizon and will supervise 30-40 team members.
Relocation Assistance is available for this job!!
Candidates who can demonstrate working knowledge of Chick-Fil-A and/or Sodexo systems such as Kronos and Drive, and are proficient in computer skills, online ordering platforms, scheduling, and report management tools are a plus!! However, Chick-Fil-A experience is NOT mandatory.
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The successful candidate will:
- Passionately adhere to Chick-Fil-A's and other brands' high standards of excellence
- have oversight of day-to-day operations in compliance with Chick-Fil-A high standards
- deliver high quality food service
- achieve company and client financial targets and goals
- develop and maintain strong client and customer relationships
- create a positive work environment while ensuring Sodexo standards are met.
- have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively
- can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
- prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
- lead frontline teams, mentoring them in accurate cash handling, operations, open and closing processes; and
- train and manage department HACCP Safety Programs, Sodexo programs and daily operation standards.
Is this opportunity right for you? We are looking for candidates who have:
- a history of strong leadership and excellent communication skills;
- Possess amazing people skills when interacting with guests and team members
- prior experience promoting national brands with clients and customers
- proven client relationship and customer service skills.
- High-volume retail food operations management experience.
- Experience training and leading supervisors and hourly staff.
- Experience driving sales, controlling costs, ordering and inventory, and scheduling to business needs and labor targets.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
Qualifications & Requirements
Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 1 year of work experience in concessions, retail sales, or store operations
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.