Sodexo is seeking a dynamic Retail Manager 2 to join our food services team at Jersey City Medical Center in Jersey City, NJ. This is an opportunity to excel in a highly visible role. Jersey City Medical Center is located on a 15-acre campus overlooking the New York Harbor and Liberty State Park. The hospital serves as a regional referral and teaching hospital providing the highest level of care for women and infants, and trauma and cardiac patients.

The Retail Manager 2 at this location will support a team of approximately 15 employees, have excellent customer service, employee engagement skills, an eye for detail, and experience driving patient satisfaction. This role will be responsible for marketing and executing events with the team in coordination with the facilities initiatives. Catering knowledge and costing of events is essential to this role. Will also assist with patient services on rotating weekends, therefore patient service experience a plus.

The successful candidate will:

• Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources
• Manages cash handling protocols & control procedures according to Sodexo policies
• Maintains client satisfaction for food quality & customer service.
• Accountable for the execution of service quality by maintaining the highest level of delivery
• Supervises day-to-day work activities of food service workers.

Is this opportunity right for you? We are looking for candidates who have:

• excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
• passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
• knowledge of nutrition and specialized diets;
• experience with oversight of diet offices; and/or
• strong management skills, preferably in health care

Click here to learn more about Jersey City Medical Center

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?
At Sodexo, we offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent
Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.