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Sodexo

Patient Services Manager 2

Cambridge, MA

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Sodexo is hiring for a Patient Service Manager 2 for Cambridge Hospital, located in Cambridge, MA. The manager role is focused on the patient serivce team, but also covering the entire operation during weekend shifts (every 3rd weekend) and vacation coverage. In this role you will report to the Area General Manager who covers all three CHA hosptials as well as inpatient and outpatinet dietetics throughout the CHA system.

Cambridge Hosptial is a 136 Bed Hosptial containing Outpatient clinics, Surgery, Emergency Department, Two Med Surg Floors, Maternity, ICU, Psychiatric Care, all in a communinty hosptial setting. Within Food & Nutrition we provide inpatinet meals, a full service cafe, catering, floor stock, and offsite to-go caterings.

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The successful candidate will:

  • work with hourly associates to to exceed patient satisfaction; collaborate with the clinicial, food, and interdisciplinary teams
  • oversee the patient dining program and daily meal rounding inclusive of service recovery
  • perform tray assessments to ensure food quality, presentation tray accuracy, and compliance
  • partner with other Patient Service Managers within the CHA system on system-wide improvement projects

Is this opportunity right for you? We are looking for candidates who have:

  • passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily
  • knowledge of nutrition and specialized diets
  • experience in a food production setting, healthcare environment would be a plus

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?
We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:
At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Client-provided location(s): Cambridge, MA, USA
Job ID: Sodexo-28128270
Employment Type: Other