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Patient Experience Director

AT Sodexo
Sodexo

Patient Experience Director

Concord, NC

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Do you have project management experience with a proven track record of driving patient satisfaction?

Sodexo is seeking a high-profile Patient Experience Director for Atrium Health Cabarrus in Concord, NC. Atrium Health Cabarrus is a regional 457-bed, not-for-profit hospital. More than 4,200 hospital employees provide services through an extensive inpatient and outpatient network, including Jeff Gordon Children's Center, Hayes Family Center and Batte Cancer Center, part of Atrium Health Levine Cancer Institute

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Typical Shift: Monday-Friday

(weekends vary based on business needs)

The Patient Experience Director will interface with other healthcare professionals to improve the patient experience. This position will play a heavy role in program and process implementation. This position will be the main point of contact for the Patient Services Department and report to the General Manager.

This is an exciting opportunity if you have extensive project management experience in the foodservice healthcare setting! Apply now!

Is this opportunity right for you? We are looking for candidates who have:

  • excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
  • passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
  • knowledge of nutrition and specialized diets;
  • experience with oversight of diet offices; and/or
  • strong management skills, preferably in healthcare.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement: Bachelor's degree or equivalent experience
Basic Functional Experience: 3 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Client-provided location(s): Concord, NC, USA
Job ID: Sodexo-28728382
Employment Type: Other