Returning UsersLog Back InUnit Description

Are you seeking a rewarding and challenging career

that allows you to make a difference?

Sodexo Energy & Resource is seeking a qualified Operations Support Specialist to join our Pascagoula, MS team.

The successful candidate will:

• assist in providing general customer support to resolve issues,
• assist in providing problem analysis and resolution, either via direct communication with the account or by informing the manager of issues that will require a more in depth effort,
• assists in answering questions and inquiries from customers via the telephone, Internet, fax and other technologies, using established fact-finding procedures, customer service methodologies, knowledge of pertinent processes and procedures, and familiarity with policies, vendors and specified products,
• works with other departments for vendor and product compliance;
• be able to handle a large volume of inquiries every day;
• answer phones and overseeing central mailbox,
• order and inventorying uniforms and supplies.

• Experience/Knowledge:
• Demonstrated experience in administration, data management and reporting.
• Demonstrated analytical ability, problem solving skills and experience working within an externally accredited quality management system.
• Excellent written and verbal communication skills.
• Demonstrated experience using a variety of software including Maximo (preferred), Microsoft Word, Excel, PowerPoint and auditing tools.
• Demonstrated commitment to HSSE and a capacity to work in a quality assured environment.

• Ability to present self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to maintain a positive
• Ability to communicate with co-workers and other departments with professionalism and
• Ability to maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers and client representatives.
• Ability to provide clear directions and respond accordingly to
• Ability to use all relevant electronic and communication